Not recording Sleep correctyl

Hi,

I've only just got my Fenix 5 and i'm having issues with the sleep function.

It seems to have recorded when I went to sleep and when I woke but there is no levels or movement data. The sleep bar is just grey

Garmin connect online shows - "No sleep data, yet." against last nights sleep.

I've check my heart-rate and that was recorded during the sleep.

I am running 4.16 beta firmware on the device.

Has anyone else had issues with the sleep function or the beta?

Thanks

Alan

0 BrettDS over 7 years ago

I am running production SW version 4.10

I recently experienced the issue mentioned above, which was corrected by manually adjusting star/stop times.

However, this morning I encountered a new type of sleep tracking bug.

See the attached screenshots.

In summary: Garmin Connect incorrectly categorized a huge chunk of my night as "deep sleep", but when you look at the corresponding "sleep movement", I was clearly NOT in deep sleep! I have tweaked start/end times in hopes that it would self correct..but that did not solve the problem.

edit: I have been having trouble posting images into the garmin forums lately, they all appear tiny - not sure what i'm doing wrong.
ciq.forums.garmin.com/.../1238783.png

0 stavrosd2006 over 7 years ago

My fenix 5 is one week old,

I have done the trick with sleep times but it didn't work for me. I was trying to get it record noon naps but in vain.
Past few days it did not record any sleep, so i activated beta mode in connect mobile, i reset fenix 5 and installed 5.09 beta rom.
now sleep is recorded correctly however not my naps, just woke from one and still no record.
I am curious if it will record day sleep as some of my work shifts include work at night and sleep during day

P.S. just recovered from instruction manual, naps are not recorded!!! frustrating, i paid 850 euro and is not clever enough to do that? my 250 euro fitbit surge
was clever enough. to record it.
i suppose i must be happy to record normal sleep now at least.

0 vancofoo over 7 years ago

Good day, i have the same problem for last week, sleep record showing grey and no movement record.
but i realized it is because i didn't on the Wrist Heart Rate Tracking. Last night i was tried to on it over night and my sleep movement record was shown today.

i curious is, previously my F3 don't have wrist HR also can track sleep movement, why this F5 need the Wrist HR to track movement?