Fenix 5s - 0 floors climbed!

Hi,

I just bought yesterday my Fenix 5s and overall I'm happy with the product.

Only 1 big issue: no matter how many floors I climb it shows me 0 floors climbed

For example today: I've not use elevator today and got till 13th floor by foot, climbing the stairs. Still 0 floors climbed - in the widget or in Garmin Connect app.

Altimeter seems to work as I going up the altitude seems to raise. Barometer it shows me 1014/1013.

Any advice please?

Or I got a defective unit? Should I go to store and change the watch today?

Thanks.
  • Actually, the opposite. If you go up 10ft or 100ft, you SHOULDN't see a change in the barometer in the widget, as the pressure is adjusted for what it would be at sea level. (when they tell you the air pressure in weather reports, it's the sea level pressure, and not the pressure at the elevation of the weather station, for example)

    The baro you can see shouldn't change by going up 12 floors. (internally, they use it before it's adjusted to sea level to count floors)
  • So...from manual it seems that also the Auto mode should detect floors climbed right?

    That's also what I had understood from the manual. However, the performance seems to show otherwise. Also confused .... :confused:
  • For floors, the firmware would use the non adjusted pressure (the actual pressure at your current elevation), but what you see in the widget is the pressure after it's been adjusted to the sea level pressure (and therefore, you won't see it change when you just change elevation)
  • Hi guys,

    this become more interesting as I've done the following test (just finished now):

    1. Going to 0th floor and check the Barometer = 1013.9

    2. Set the Barometer Settings -> Watch mode - changed from 'Altimeter' to 'Barometer'

    3. Started an Indoor tracking activity and going up to stairs till 13th floor

    4. Stopped activity and check the results

    Elevation = 43 meters ( 13 x 3.3 meters for each floor)
    Barometer shows me = 1008.7 (so the pressure has decreased indeed)

    5. Bonus:
    - I got right away a storm alert :) I've set this option to true before
    - I got climbed floors added to my total!!

    Now, as conclusions:
    1. at least barometer is fine (from hardware point of view) -> so not returning the watch, hooray!
    2. Barometer Settings -> Watch mode -> Auto option there seems to have a bug or to not count floors
  • There's an unadjusted air pressure - the actual pressure exactly where you are, at your current elevation, and that's used for things like floors and the altimeter. But what people see is that raw pressure that's been adjusted to what it would be if your elevation was 0 (sea level). That's what you see in the widget.

    For example, I live at 1200', but the airport that reports the weather is maybe at 500'. the ACTUAL air pressure (the raw value) would be different between my house and the airport, and neither correct for what would be reported as the pressure in weather data. But when the airport reports the air pressure (the barometer), it's adjusted for sea level, and so that adjusted pressure would be the same as the adjusted value at my house, even though the elevation is quite different, and would be what I see in the widget. I'd see the same air pressure as the airport reports.
  • Former Member
    0 Former Member
    Are you sure Floors Climbed has anything to do with the Altimeter?

    I'm pretty sure detecting of walking up stairs is a feature of the built in accelerometer; since it's a feature that exists on lots of watches from various brands that don't have an Altimeter built in.
  • Are you sure Floors Climbed has anything to do with the Altimeter?

    I'm pretty sure detecting of walking up stairs is a feature of the built in accelerometer; since it's a feature that exists on lots of watches from various brands that don't have an Altimeter built in.


    I'm pretty sure as for counting floors is needed a barometer or altimeter.

    3 axis accelerometer will not be enough.

    See for example for IPhone: http://www.iphonetricks.org/iphone-6-barometer-sensor-features/

    But we are already quite off-topic now.
  • Former Member
    0 Former Member
    I'm pretty sure as for counting floors is needed a barometer or altimeter.

    3 axis accelerometer will not be enough.

    See for example for IPhone: http://www.iphonetricks.org/iphone-6-barometer-sensor-features/

    But we are already quite off-topic now.


    I'd bet my life savings that it has nothing to do with the barometric altimeter.

    They use various algorithms on the accelerometer data to determine things like twisting your wrist over (to enable the backlight) and the sharp upward or downward motion of climbing or descending stairs.
  • I'd bet my life savings that it has nothing to do with the barometric altimeter.

    Might be worth taking that bet ;). (only kidding, of course).
  • Altosalem

    I'd bet my life savings that it has nothing to do with the barometric altimeter.

    They use various algorithms on the accelerometer data to determine things like twisting your wrist over (to enable the backlight) and the sharp upward or downward motion of climbing or descending stairs.


    Just won several beers here :)

    http://www8.garmin.com/manuals/webhelp/fenix5/EN-US/GUID-C6DD81FF-7367-484F-B117-0878495C4237.html

    Cheers!