AT&T not receiving messages today 9/21/2020 from InReach

Sending in reach messages to wife and daughter. Daughter is receiving text messages on her ATT 11 Pro phone. Wife receives initial email inviting her to follow my trip and nothing after that. Not via email or text. Chatted with Customer service and a ticket was issued. Was told that hopefully it would be fixed later today. It hasn't been AND the Garmin Explorer sites says there are no outages with ATT at this time--but there have been several issues over the last week. Still an issue today.