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Golf App is not showing shots as it did previously.

5347913
over 2 years ago

For the past three rounds I have scorecard only but without shots...

Normally each hole was visible behind the scorecard and each shot was presented.

Help needed.

  • 0 over 1 year ago in reply to cristian.michieletto

    I have a similar issue,

    Fenix 6x pro. The watch works as I am playing but afterwards on the scorecard all that is available is the score. I'm an android user and also checked the online log in for garmin connect. Only the scorecard there too. No shot data. I have the CT10's and just got the r10. The issue for me started when I got the r10.

    Also, the link provided above brings me to a foreign language page on garmin. Not really helpful. Garmin, any update here?

  • 0 over 1 year ago in reply to 7815257

    Make sure that the most current version of software for the Garmin Golf app is installed to your phone (2.13.1 released back in June 2023). The app version can be reference from the Settings menu within the Garmin Golf app, or through the Garmin Golf app download page in Google Play or the App Store on your smartphone. 

    Also verify that the device you have the Garmin Golf app installed to falls within our compatibility requirements referenceable on the Garmin support page here: Garmin Golf App Minimum Device Software Requirements

    If the app is currently on version 2.31.1, smartphone is compatible, and you are still seeing the concern, then a complete uninstall of the app would be needed, and reinstall through the app store. 

    If you continue to have concerns, you can also reach out to Garmin Support in your region to discuss the issue for further solutions.