Approach S40 Green / scoring update

After 2 calls to Garmin support with last call while on course, I thought the "NEW" scoring process was solved by clicking the pencil icon on green display, entering score and then hitting "Done" on screen.  However, next day played 9 holes, ended round, reviewed score, and saved.  Much to my surprise after going home, synced to Garmin Connect and had no shots or scores recorded with a net 0 for nine holes!!!  What a fix(upgrade).  Must of been programmed by a computer golf player.