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Connectivity issues

My device frequently stops receiving notifications from my Samsung A51 randomly for no apparent reason, I have to try a number of things to re activiate.

Top Replies

Garmin-Rob over 3 years ago +1 verified

I am sorry you are experiencing this issue. I would like to investigate this issue further. I will be sending you a private message to gather additional details. Thank you.
Garmin-Rob over 3 years ago in reply to 1676998 +1 verified

1676998

Our engineers are investigating this issue. You are on the ticket. We hope to have the issue resolved soon, but it can take some time. Since we have already gathered the details we needed from…

All Replies

+1 Garmin-Rob over 3 years ago

I am sorry you are experiencing this issue. I would like to investigate this issue further. I will be sending you a private message to gather additional details. Thank you.

0 1676998 over 3 years ago in reply to Garmin-Rob

Still waiting for your message

0 Garmin-Rob over 3 years ago in reply to 1676998

1676998

I sent you an email a couple of days ago. Please check your spam box to see if my response ended up in there. If the issue persists, please reply to the email and I will proceed with adding you to a ticket.

Thank you.

0 1676998 over 3 years ago

Why can I not get any support for this issue

0 Garmin-Rob over 3 years ago in reply to 1676998

1676998

Are you not seeing my replies on this post? I sent you an email to the email address you provided to me in a private message. I will resend it again. I am sorry we seem to be missing each other.

0 1676998 over 3 years ago in reply to Garmin-Rob

Notifications have completed stopped on phone now for the last 2 days and no solution from Garmin

+1 Garmin-Rob over 3 years ago in reply to 1676998

1676998

Our engineers are investigating this issue. You are on the ticket. We hope to have the issue resolved soon, but it can take some time. Since we have already gathered the details we needed from you and added your details to the ticket, I am locking this thread. If you need further assistance, please email me or send me a private message.

You are also welcome to reach out directly to your region's Golf Product Support if you prefer to speak with someone directly.