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  • Garmin CIQ Tides app

    Edit 12th of Feb:
    For now there is a known bug in GCM for IOS which causes a "fail to retrieve tide data" message, this will be fixed in the next GCM IOS update.


    This tread is about the Garmin CIQ Tides app, for some people it's working and for some it's not.
    https://apps.garmin.com/en-GB/apps/8...7-439543ca4eea

    To give the development team and us a bit more insight on why it's not working i opened this tread.

    Please provide the following information, and noting more than that to keep it clean.

    for general discusion on this app go to this tread https://forums.garmin.com/showthread...8182-Tides-App

    - Phone Brand (ios. android or Windows)
    - Phone software version
    - Garmin connect mobile version
    - Fenix 3 version (sapphire, silver ect)
    - Fenix 3 firmware version
    - Connect IQ version (Hold up>settings>system>About) push down once
    - Tides app version (i think it's 1.0.0 for every one at the moment)
    - Your location (country)
    - Is it working or not
    Last edited by MARIOMOBIEL; 02-12-2016, 12:05 PM.
    Currently own: Fenix 5x, Epix, Fenix 3, Oregon 750t, FR 235, Driveluxe 50, Edge 820, Index Scale, Virb Ultra, Tactix Bravo

    (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)

    Sports&Outdoor

  • #2
    - Iphone 6
    - 9.2.1
    - 3.3.0.8
    - Fenix 3 Sapphire
    - 6.80
    - 1.2.2
    - 1.0.0
    - The Netherlands
    - Not working
    Currently own: Fenix 5x, Epix, Fenix 3, Oregon 750t, FR 235, Driveluxe 50, Edge 820, Index Scale, Virb Ultra, Tactix Bravo

    (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)

    Sports&Outdoor

    Comment


    • #3
      IPhone 6s plus 9.2.1

      GCM 3.3.0.8

      FENIX 3 ON 6.8

      LONG ISLAND NY

      NOT WORKING
      Magellan Pioneer, Garmin 72H ,Lowrance 3500C, Standard Horizon HX851,Polar RCX5, Fenix 3 ,Returned Ambit 3 peak , Returned 920XT

      Comment


      • #4
        - Phone Brand (ios. android or Windows) - iPhone 5
        - Phone software version - iOS 9.2.1
        - Garmin connect mobile version - 3.3.0.8
        - Fenix 3 version (sapphire, silver ect) - Grey (Performer Bundle)
        - Fenix 3 firmware version - 6.80
        - Connect IQ version (Hold up>settings>system>About) push down once - 1.2.2
        - Tides app version (i think it's 1.0.0 for every one at the moment) - 1.0.0
        - Your location (country) - England, UK
        - Is it working or not - No. GPS position works but retrieving tide data fails
        Crispin
        Currently own: Fenix 5 Sapphire Black (QuickFit 22 bands: brown leather | black | amp yellow), RD Pod, Fenix 3 Grey, 2 x HRM Run (both gen 1), Scosche Rhythm+ OHR, FR bike mount and 2 x SDM4 foot pods | FR405cx with HRM2-SS | FR60 with HRM1 | Virb Basic
        Have owned: Fenix 2

        Comment


        • #5
          - Iphone 6
          - 9.2.1
          - 3.3.0.8
          - Fenix 3 Grey
          - 6.80
          - 1.2.2
          - 1.0.0
          - Cape Town
          - Not working
          fenix 5 with latest beta paired with iPhone 6
          Virb Elite

          Comment


          • #6
            - Phone Brand (ios. android or Windows) - iPhone 6s
            - Phone software version - iOS 9.2.1
            - Garmin connect mobile version - 3.3.0.8
            - Fenix 3 version (sapphire, silver ect) - Grey (Performer Bundle)
            - Fenix 3 firmware version - 6.80
            - Connect IQ version (Hold up>settings>system>About) push down once - 1.2.2
            - Tides app version (i think it's 1.0.0 for every one at the moment) - 1.0.1
            - Your location (country) - England, UK
            - Is it working or not - No. GPS position works but retrieving tide data fails

            Comment


            • #7
              Android 6.0
              GCM 3.3
              F3 grey
              F3 FW 6.80
              CIQ FW 1.2.2
              Tides 1.0.0
              Location UK
              Works to retrieve data from manually entered GPS coordinates (too far from the sea to try my own GPS location)

              Comment


              • #8
                - Phone Brand: iPhone 5S
                - Phone software version: 9.2.1
                - Garmin connect mobile version: 3.3.0.8
                - Fenix 3 version: Grey
                - Fenix 3 firmware version: 6.80.0.0
                - Connect IQ version: 1.2.2
                - Tides app version: Tides(Beta) 1.0.1 (https://apps.garmin.com/en-US/apps/8...7-439543ca4eea)
                - Your location: USA
                - Is it working or not: Fails to load tide data - not working

                Last edited by GAIJIN; 02-12-2016, 09:28 AM.

                Comment


                • #9
                  - Iphone 6
                  - 9.2.1
                  - 3.3.0.8
                  - Fenix 3 Sapphire
                  - 6.80
                  - 1.2.2
                  - 1.0.1 Beta
                  - The Netherlands
                  - Not working
                  Currently own: Fenix 5x, Epix, Fenix 3, Oregon 750t, FR 235, Driveluxe 50, Edge 820, Index Scale, Virb Ultra, Tactix Bravo

                  (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)

                  Sports&Outdoor

                  Comment


                  • #10
                    - Phone Brand: iPhone 5S
                    - Phone software version: 9.2.1
                    - Garmin connect mobile version: 3.3.0.8
                    - Fenix 3 version: Grey
                    - Fenix 3 firmware version: 6.80.0.0
                    - Connect IQ version: 1.2.2
                    - Tides app version: 1.0.0
                    - Your location: USA
                    - Is it working or not: Fails to load tide data - not working
                    Last edited by GAIJIN; 02-12-2016, 09:57 AM.

                    Comment


                    • #11
                      - Phone Brand (ios. android or Windows) - iPhone 5
                      - Phone software version - iOS 9.2.1
                      - Garmin connect mobile version - 3.3.0.8
                      - Fenix 3 version (sapphire, silver ect) - Grey (Performer Bundle)
                      - Fenix 3 firmware version - 6.80
                      - Connect IQ version (Hold up>settings>system>About) push down once - 1.2.2
                      - Tides app version - Tides (beta) 1.0.1
                      - Your location (country) - England, UK
                      - Is it working or not - No. GPS position works but retrieving tide data fails
                      Crispin
                      Currently own: Fenix 5 Sapphire Black (QuickFit 22 bands: brown leather | black | amp yellow), RD Pod, Fenix 3 Grey, 2 x HRM Run (both gen 1), Scosche Rhythm+ OHR, FR bike mount and 2 x SDM4 foot pods | FR405cx with HRM2-SS | FR60 with HRM1 | Virb Basic
                      Have owned: Fenix 2

                      Comment


                      • #12
                        - iPhone 6
                        - 9.2.1
                        - 3.3.0.8
                        - Fenix 3 Grey
                        - 6.80
                        - 1.2.2
                        - 1.0.1 Beta
                        - Singapore
                        - Not working(Fails to load tide data)

                        Comment


                        • #13
                          The Tides app depends on an active connection to Garmin Connect Mobile to download tide data. As such, Tides is currently affected by a known bug on GCM for iOS devices which will be fixed in a future update of GCM. Thanks to everyone for your feedback, and for your patience while we address this issue.

                          Comment


                          • #14
                            Thanks for explaining Brandon, ill close this thread since now we know it's a GCM issue.
                            Brandon can open this tread again when ever there is any more news, and the general discussion app stays open for anything els
                            Currently own: Fenix 5x, Epix, Fenix 3, Oregon 750t, FR 235, Driveluxe 50, Edge 820, Index Scale, Virb Ultra, Tactix Bravo

                            (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)

                            Sports&Outdoor

                            Comment


                            • #15
                              There is a new version of GCM but the tides app still fails to retrieve data.

                              - Iphone 6
                              - 9.2.1
                              - 3.3.1.5
                              - Fenix 3 Sapphire
                              - 6.80
                              - 1.2.2
                              - 1.0.1
                              - The Netherlands
                              - Not working
                              Last edited by MARIOMOBIEL; 02-16-2016, 02:27 PM.
                              Currently own: Fenix 5x, Epix, Fenix 3, Oregon 750t, FR 235, Driveluxe 50, Edge 820, Index Scale, Virb Ultra, Tactix Bravo

                              (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)

                              Sports&Outdoor

                              Comment

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