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Web = All sorts of pool swim stats, Connect iOS = Zilch!

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  • Web = All sorts of pool swim stats, Connect iOS = Zilch!

    I recently purchased an HRM swim. When I go for a swim, I get average swim pace, areobic/anareobic score, and heart rate zone chart in Connect iOS. No heart rate charts or pace charts. When I go to the Connect web site, I get all sorts of charts. What's up with that? Why can't I access this info on my phone?
    From Connect Web From Connect iOS

  • #2
    Title's a bit misleading. The data is there on the phone, it's just not graphical. More screen real estate on the inter web would be the most likely reason. Submit a feature request to Garmin.

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    • #3
      Originally posted by philipshambrook View Post
      Title's a bit misleading. The data is there on the phone, it's just not graphical. More screen real estate on the inter web would be the most likely reason. Submit a feature request to Garmin.
      So here’s a Connect iOS screenshot from the exact same activity two months ago, before I purchased the HRM.

      So you are suggesting I submit a feature request for a feature that used to exist. Why can’t I see pace or spm graphs anymore?


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      • #4
        tundracamper agreed looks strange and seems like a feature has been dropped - on the Android app I get the graphic display - have you tried reporting to Garmin support?

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        • #5
          Originally posted by JSRUNNER_ View Post
          tundracamper agreed looks strange and seems like a feature has been dropped - on the Android app I get the graphic display - have you tried reporting to Garmin support?
          How do I do that? When I click "Support" at the top of the page, I get a Rendering Error 1101. Does the support group not read this forum? If not, then what's the point?

          BTW, I did a Run this morning, there are a WHOPPING 14 detailed data plots on the mobile version of connect. The run activity shows detailed time plots of everything from Pace, Cadence, HR, Running Power, Temp, GCT, .....

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          • #6
            I did submit a support ticket via the other web site.

            Did some more digging. Here is what I found on my phone.

            December 17: Lap Swim shows Heart Rate plot, Training Effect, and Time in Heart Rate Zone
            December 19: Lap Swim shows Heart Rate plot, Training Effect, and Time in Heart Rate Zone
            December 21: Lap Swim shows Heart Rate plot, Training Effect, and Time in Heart Rate Zone
            December 30: Lap Swim shows Heart Rate plot, Training Effect, and Time in Heart Rate Zone
            January 2: Lap Swim shows Heart Rate plot, Training Effect, and Time in Heart Rate Zone
            January 3: Lap Swim shows Training Effect, and Time in Heart Rate Zone
            January 6: Lap Swim shows Heart Rate plot, Training Effect, and Time in Heart Rate Zone
            January 8: Lap Swim shows Training Effect, and Time in Heart Rate Zone

            Whether or not the HR plot (not time in zone) shows up or not is sporadic.

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            • #7
              Swimming statistics cannot be displayed on latest connect iOS app, there seems to be a new bug. Waiting for a new update, but so far Garmin doesn’t fix it. I think they are preparing for a big major release, because no update came since two months )

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              • #8
                UPDATE: I saw a new iOS update available this morning. Once I updated the app, ALL MY MISSING DATA REAPPEARED for lap swims!

                I now have plots of:
                Pace
                Strokes
                Heart Rate
                Training Effect
                Swolf
                Time in Heart Rate Zone

                Finally, it's fixed!! Thank you, Garmin.

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