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Not displaying body fat % and other stats

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  • Not displaying body fat % and other stats

    Up until January 16th my body fat, body water, muscle mass and bone mass stats were displayed in the weight section of connect. Then on 1/17 and ever since only weight, weight loss and BMI are displayed. I use the garmin index scale and I see the stats in the scale when I weigh myself. Anyone else have this issue? I contacted garmin support but have heard nothing but crickets from them,

  • #2
    Hi, all my stats apart from weight stopped trending on the 10th January 2018 . Contacted Garmin support no answer

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    • #3
      Also noticed that the option (drop down arrow) to trend different body composition data is only there on 4week view and not 7 day view

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      • #4
        Please see this thread
        https://forums.garmin.com/forum/into...garmin-connect

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        • #5
          I have the same problem since 16 january

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          • #6
            Also having the same issue.

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            • #7
              I have also the same issue

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              • #8
                Same here, very annoying!!! No answer from Garmin support...

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                • #9
                  Garmin... Fix this now.

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                  • #10
                    Yes. Same problem. I thought I fixed it by removing the scale from garmin connect mobile and setting it up again and it worked for a day, but then lost everything but the weight again! Garmin please help!!

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                    • #11
                      I spoke with tech support yesterday and she said that it’s an issue when you have the garmin connect mobile app linked to my fitness pal. Disconnect it from my fitness pal and it should work. Sure enough today my metrics were there. It didn’t work right away but the next day it did!

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                      • #12
                        Originally posted by tjfortuna View Post
                        I spoke with tech support yesterday and she said that it’s an issue when you have the garmin connect mobile app linked to my fitness pal. Disconnect it from my fitness pal and it should work. Sure enough today my metrics were there. It didn’t work right away but the next day it did!
                        Did you sync a activity after weighing?

                        Garmin device? FW on it? Phone? GCM vesion?

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                        • #13
                          Well that didn’t work! I’m disconnected from my fitness pal and the metrics will show up in the morning right after I weigh and then disappear later. WTF! Garmin!

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                          • #14
                            I removed MFP and had my numbers stay for 1 weigh in and after that back to most data being deleted, this morning I switched from my FR 935 to my Fenix 5x all of my data is still present from today.
                            ~Bart~

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