Announcement

Collapse
No announcement yet.

Cracked Screen; What to do?

Collapse
X
  • Time
  • Show
Clear All
new posts

  • Cracked Screen; What to do?

    Hi,

    We have a Garmin 520 that suffered when we took a spill on our tandem; the glass is cracked, but it's otherwise perfectly functional.

    Is this fixable for a reasonable cost, or should be be looking for a new head unit?

    Thanks.

    Mark

  • #2
    Well, I contacted Garmin, who have a program where they'll take your damaged unit and send you a reconditioned unit, for $99. That was acceptable.

    Comment


    • #3
      Sounds like a pretty good deal. Was that 520 still in its one year warranty period, or was it out of warranty?

      Tom
      Last edited by Tpcorr; 07-31-2018, 06:55 PM.

      Comment


      • #4
        It was still under warranty, but the warranty doesn't apply to damage from a fall.

        Comment


        • #5
          Do you think that same offer would apply to an out of warranty unit?

          Comment


          • #6
            Yes; it was made clear to me that my warranty did not apply, because of the nature of the damage (which, IMO, is reasonable).

            Comment


            • #7
              Hi I have a Edge 820 touch screen have the same bad luck last night I am in Australia and wondering if they offered this option? Is there any other cost (post, Handling) on top of the $99? Is this USD? Thanks

              Comment

              Working...
              X