Cannot reliably transfer from Garmin DashCam 55

I have a new Garmin DashCam 55 in my car which I'm trying to download videos from onto my iOS VIRB app on my iPhone 6. When sharing the gallery on the dashcam, I'm able to connect to its Wi-Fi access point. But when I launch the VIRB app, it doesn't immediately populate all of the saved and unsaved videos and photos. Most of the time, nothing appears after a few minutes. After re-connecting or re-launching several times, I was able to see a few thumbnails of videos once or twice. But then when I tried playing them back, the transfer was so slow and stuttered so much that they were basically unplayable. The dashcam is simply mounted at the top of my windshield as instructed, and I'm sitting in the drivers seat, operating my iPhone, so the two devices are in close proximity. What could be wrong?
Parents
  • Thanks for the update. I'll have to play around with this some more. But yes, you're right, I have it set to 1440p, the maximum resolution, since this feature was the only reason I bought the camera in the first place.


    After further investigation I don't think it's 1440p related as I'm able to reproduce the issue with other video types, it's looking more like SD card related (atleast for me).

    Can you try this real quick and see if it fixes the issue for you?
    1. On the Dash Cam (not your phone) go to Gallery > Unsaved Videos
    2. Wait for your Videos to load
    3. Select the Back button to exit Unsaved Videos
    4. Connect the Dash Cam to your Phone then start the VIRB App
    5. Are all your videos showing up now?

    Please reply and let me know if this fixed the issue for you (it fixes it for me).
Reply
  • Thanks for the update. I'll have to play around with this some more. But yes, you're right, I have it set to 1440p, the maximum resolution, since this feature was the only reason I bought the camera in the first place.


    After further investigation I don't think it's 1440p related as I'm able to reproduce the issue with other video types, it's looking more like SD card related (atleast for me).

    Can you try this real quick and see if it fixes the issue for you?
    1. On the Dash Cam (not your phone) go to Gallery > Unsaved Videos
    2. Wait for your Videos to load
    3. Select the Back button to exit Unsaved Videos
    4. Connect the Dash Cam to your Phone then start the VIRB App
    5. Are all your videos showing up now?

    Please reply and let me know if this fixed the issue for you (it fixes it for me).
Children
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