Android App Crashes Connecting to Virb Ultra 30

Trying to connect VIRB on my Dell Venue 8 tablet, (Android 4.4.2), to my new Virb Ultra 30 mostly crashes immediately after opening the Remote Control screen, but before displaying what the camera sees. Or if it doesn't crash, it freezes and I have to kill the app.

Connecting from iPhone works without issues.

Any ideas.

Cheers.
Parents
  • Same issue

    I am facing the same issue, but mine is on the Virb XE and iOS.

    Immediately after I open up the Garmin Virb app on my mobile phone, the camera freezes totally. I have to remove the battery from the camera and starting it up again before it can be used.

    I suspect this is a mobile app issue, as it was working perfectly fine before the latest app update in October.
Reply
  • Same issue

    I am facing the same issue, but mine is on the Virb XE and iOS.

    Immediately after I open up the Garmin Virb app on my mobile phone, the camera freezes totally. I have to remove the battery from the camera and starting it up again before it can be used.

    I suspect this is a mobile app issue, as it was working perfectly fine before the latest app update in October.
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