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Modern Garmin Connect mostly doesn't work in both Firefox and Chrome

On my home PC (Vista), I am having issues with both Firefox and Chrome. I can't seem to get GC working on either browsers.

On Chrome, I get the dashboard with the widgets of, say, sleep, steps, activities, etc. However, I am unable to get the full view of sleep or steps whether I select from the side bar or from the widget. And those are exactly the two views that show the information from my new vivofit.

On Firefox, I get no data. When I log in, I get a blue background with the left side bar. I cannot get any of the sidebar menus to show, however, or select anything. I've cleared cache, cookies on both browsers, with no difference in results.
  • Former Member
    0 Former Member over 10 years ago
    AdBlock Plus was preventing the Modern page from working. Disabled it for the garmin.connect page only and it all works fine.

    Thanks....could not get Garmin Connect to display steps data etc. on my chrome browser either. It did work on firefox for me (with adblock plus enabled). As soon as I disabled adblock plus for that site (on chrome browser) boom all is working now. By the way, the tech at Garmin did not suggest this fix for me....
  • Modern view just will not work with Firefox using OSX. Works OK with Google browser. Garmin simply will not address this problem tech wise. Answers all around the houses further than I run! I just wish they would stop wasting half a screen with useless invitation to switch to modern view, which you can't. Surely someone there can work out that this is as utterly pointless as it is annoying; it's been like that for months.
  • Really? See the various posts above, are you completely sure Firefox and/or some other program isn't blocking it.
  • Former Member
    0 Former Member over 10 years ago
    Modern view just will not work with Firefox using OSX. Works OK with Google browser. Garmin simply will not address this problem tech wise. Answers all around the houses further than I run! I just wish they would stop wasting half a screen with useless invitation to switch to modern view, which you can't. Surely someone there can work out that this is as utterly pointless as it is annoying; it's been like that for months.


    I am using Mac OS 10.10.1 and Firefox 35.0.1 and just opened up Garmin Connect in Modern view just fine.

    Screenshot here to confirm.

    Andrew
  • Really? See the various posts above, are you completely sure Firefox and/or some other program isn't blocking it.


    Thanks for the screen shot Aushiker, I rest my case :)
  • For me, disabling AdBlock Plus for the Garmin Connect page also solved the problem.

    Running Vista and Firefox.

    Thanks a lot for the suggestion!
  • Former Member
    0 Former Member over 10 years ago
    Solved my problem, and made my day!
    Thank you
    Julien

    For me, disabling AdBlock Plus for the Garmin Connect page also solved the problem.

    Running Vista and Firefox.

    Thanks a lot for the suggestion!
  • Installing Garmin Express worked for me.