Since installing Garmin Express (which works fine with the Garmin Connect site), I can no longer use the Garmin Ant Agent (which I need to upload to other sites such as Strava). The Garmin Ant Agent now shows Not Active, No Device. I'm guessing it gets turned off in the installation of Garmin Express. Is there any way of reactivating it? (I have tried uninstalling and reinstalling the ant agent and it comes up the same: not active, no device).
I suffered the same problem. Just adding my voice here so that Garmin is aware that THIS IS A TERRIBLE CHOICE ON THEIR PART. Uninstalling Garmin Express now, and won't buy another if this isn't fixed in future.
Me too! This problem is frustrating. Garmin will lose a lot of business if it doesn't address this. An additional problem I've had is that once the data is uploaded into one GC account it cannot be uploaded into another. So if 2 people use the same device you have to sync with the correct account after each activity - very inconvenient and not always possibe.
Adding your voice here does not let Garmin know anything. For all practical purposes this is a user to user help forum. If no one here is able to help you with your issues, then you need to go to the Garmin Support website and get their support phone number or open a trouble ticket by emailing them. Same thing if you just want to rant.
