Mobile Apps & Web

Garmin Connect Web Connect Dashboard still says 'Down for Maintenance'

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Connect Dashboard still says 'Down for Maintenance'

Former Member over 14 years ago

Its been a week now that I haven't been able to get on connect. I found a tweet that said it was only until the 16th and started scratching my head.

If I type in connect.garmin.com, it shows the maintenance page; "Sorry, our site is temporarily down for maintenance.
Please check back soon."

I google searched "garmin connect help" which found the page "connect.garmin.com/help"

This page works fine, and I can click over to Activities, Calendar, Goals, Health, etc, but if I click Dashboard, it goes back to the maintenance page.

I tried clearing the dns cache (ipconfig /flushdns), resetting all browser data, restarting the computer, and disconnecting and then reconnecting my PPPoE DSL connection.

Help!!

0 Former Member over 14 years ago

did you find a solution? I am struggling with this - I have emailed support but no response.

0 Former Member over 14 years ago

I have the same problem. Can't log in. Only get the "down for maintenance" page.

0 Former Member over 14 years ago

I have the same problem. Can't log in. Only get the "down for maintenance" page.

It is working for me. I just now signed out and signed back in with no problem.

Are you possibly just refreshing the "down for maintenance" url?

Try clicking on this: http://connect.garmin.com.

0 Former Member over 14 years ago

It is working for me. I just now signed out and signed back in with no problem.

Are you possibly just refreshing the "down for maintenance" url?

Try clicking on this: http://connect.garmin.com.

No, I've tried that url. In different browsers. Click log in, enter my username and password, click ok then get redirected to the "down for maintenance"-page.

0 Former Member over 14 years ago

No, I've tried that url. In different browsers. Click log in, enter my username and password, click ok then get redirected to the "down for maintenance"-page.

Next guess is that you might try clearing your browser cache.

0 Former Member over 14 years ago

Yeah, tried that too. Still can't log in. I can log in to my "myGarmin"-page, but not to Garmin Connect.

0 Former Member over 14 years ago

I tried creating a new account and everything worked instantly. Must be some kind of problem with my original account.

(Edit) Now my original account also works! Yay.