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Training load but no training status

Recently I've started to get no training status updates (e.g. productive, recovery, maintaining, etc.) even though my training load has been using (i.e. the numerical value).

I've been tracking this for almost a year and it was only until a few days ago that the training status started showing 'No Status'.

I tried resetting watch, phone, logging out/in and running outside to get a VO2 Max update (read that that may be an issue and my workouts are usually indoors and don't register a VO2 Max for some reason).

Anyone else having this issue? Any recommendations on how to fix? I did a bit of online research but not coming up with anything. Thanks in advance for the help.

Top Replies

Garmin-Kevin over 3 years ago +1 verified

All-

We have some other reports of Training Status and Training Load missing specific dates in Garmin Connect Web (and in the mobile app). If you see the complete data on your watch or Edge device, but…
Sunkans over 5 years ago in reply to Sunkans +3

Im doing mostly mtb rides and I think they *** up in the updates "At least two times per week, run or ride outdoors with a power meter, and reach a heart rate higher than 70% of your maximum heart…
sebbo0815 over 5 years ago in reply to Sÿl +3

Garmin Forums same here! I did some Training but the watch says unproductive and the web is not updating any Training status since days.
susana0600 over 5 years ago in reply to Sunkans +2 suggested

Did you manage to find out what’s happening? I have same problem

All Replies

0 Sÿl over 5 years ago in reply to paolo_costantini

Exactly the same behavior here since the same date

0 4538800 over 5 years ago in reply to Sÿl

Same problem here. No updates on training status since nov. 27.

0 Walle over 5 years ago

Have the same Problem, training status, Vo2max and training load are not updating from Nov 27th in both app and garmin connect web. Fenix 6 is updating the statuses every time after a training session. Trainings are properly uploaded to connect, I can see them there, but statuses wont update. Whats wrong there?

0 barthen over 5 years ago

I have the same problem. Fenix 6x

0 paolo_costantini over 5 years ago

But is there a way to open a ticket to Garmin for problems??? we're just chatting with people having the same issue but this seems somehow a sync. software problems between devices and app\web site to be solved by Garmin!

0 Walle over 5 years ago in reply to paolo_costantini

Did that 2 days ago. The answer was to disconnect and reconnect Fenix to the app or synchronize through express. Tried both but didn’t work.
maybe more of us need to open a ticket for Garmin to realize that there is a problem in their system.

0 Sÿl over 5 years ago in reply to Walle

Could you precise where to post that ticket ? I'll post one

0 Walle over 5 years ago in reply to Sÿl

In Garmin Support Center you can send them a message.

Thats the german one, but if you google „Garmin support center“ you will find the one for your country for shure:

support.garmin.com/.../

0 barthen over 5 years ago

I have opened a ticket ar Garmin support

0 Walle over 5 years ago in reply to barthen

Ok, lets wait if you get an better answer.

I send support a link to this Forum Post too to show them taht more users are having the same problems