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Sleep activity not being monitored on viviactive3

I am using a Vivoactive3 watch.

Sleep data suddenly appeared three days ago and showed data for two nights then stopped again. How can that happen?

I have checked that the activity tracker is ON. My heart rate is being monitored and I wear my watch through the night.

I have un-installed the android mobile app on my phone and installed it again which should have cleared any cache and ensured that I have the latest app.

Any advice please?

0 seilogramp over 3 years ago

You posted on the GC Mobile Windows forum. Moving this thread to the android forum, as the Windows Mobile forum receives very little activity since the platform has been severely deprecated.