As of yesterday Garmin connect does not write steps in Apple Health despite being as the first priority in Apple health This happens after the recent update of iOS 16 and Garmin connect.
Garmin connect version 4.67.0.21
iOS 16.5 version
As of yesterday Garmin connect does not write steps in Apple Health despite being as the first priority in Apple health This happens after the recent update of iOS 16 and Garmin connect.
Garmin connect version 4.67.0.21
iOS 16.5 version
We have enough reports at this time. Engineering is working on this bug and I will post in this thread as soon as there is an update on the progress. Thank you all.
Hello all! We're following up on the report we received after updating your Connect app to version 4.67, not all of your wellness data like sleep, steps, and heart rate was syncing with your Apple Health…
Same with me. Also sleep isn’t syncing properly and a few other things aren’t syncing properly. I did all the proper troubleshooting and finally reached out to customer service and sent a diagnostic. We…
Yes I've noticed the same problem. Just emailed Garmin support this morning:
I've noticed that since upgrading the app on my phone yesterday that most of the data has stopped syncing to Apple Health…
I have the same problem, also after this morning’s app update to 4.67.1 and have sent an email about the issue as I’ve tried every step to make it work again to no avail. Sleep isn’t syncing since night of May 22-23. Steps don’t sync after May 22nd. Other data aren’t syncing either.
- Do we have permission to contact you via email?
- Do we have permission to access your Garmin Connect account for the purpose of this ticket?
- What Country are you located in?
Yes
Yes
Portugal
Yes, Yes, Taiwan
Cannot sync,toooooooo. Plz help QQ
Do we have permission to contact you via email? YES
Do we have permission to access you Garmin Connect account for the purpose of this ticket? YES
What Country are you located in? ITALY
Yes
Yes
UK
I’m getting multiple repeated entries on certain things, Swim distance, Active energy, Resting Energy & things not syncing at all, Workout time, Steps. These are the ones I’ve noticed so far.