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Can't add new device on iPhone 4 - "next" not selectable

I can't add my Garmin watches in Garmin Connect 3.4.0.8 on the iPhone 4s (iOS 9.2.1), because the "next"-button is almost outside the screen... :( It's impossible to touch/press it.



I tried changing the text size of the phone (Dynamic Type) and the phone language, hoping for a solution. But nothing worked. Any ideas?
  • Former Member
    0 Former Member over 9 years ago
    Pairing vivosmart hr with 4s glitch

    Thanks Luis for information about not being able to access the "next" button when attempting to pair the vivosmart HR with iphone 4S. what a lifesaver. It did take 4 or 5 times to figure out the switch control and have everything ready and then how to turn off the switch control to pair it (push home button 3 times to exit out). But I am so glad I didn't have to upgrade my phone just to use my new vivosmart HR.
  • Former Member
    0 Former Member over 9 years ago
    You've made me very happy!! :-)

    Kia ora bro! Thank you Luis!!!! :-) :-) You're are a life saver! :-)
  • Same for me

    Thank you all guys!
    I was struggling for several hours with this but I succeeded due to this thread

    Thanks!
  • Former Member
    0 Former Member over 9 years ago
    To ease the process, firstly, have your Garmin Connect app downloaded and already setup with your data.
    Go to Garmin Devices, and to the menu where the 'Next' button is very hidden and unable to be pressed.
    Leave the Garmin app active.
    Don't forget to activate the bluetooth in your iphone.

    Has said before, you need to activate the "Switch Control" in your iphone, just go to General-Settings-Accessibility.
    There, activate the 'Switch Control'. Then go to 'Switches', and 'Add New Switch..'. Select 'Screen' as source, then 'Full Screen', and in scanner choose 'Select Item'.
    Now with the switch control activated, this will scan the active screen for 'buttons', showing a blue mark around it. If you press your screen, a new button appears indicatingthe action to be taken ('press').
    With this, double tap your home button to show your active apps, and go to the Garmin Connect one.
    There the scan will go over all the screen items, and when it goes through the 'Next' button, just tap on your screen and then do the 'press' button.


    Hi. I tried this with my iPhone 4s to try and pair with my Vivoki, but I just don't seem to be able to get it to work.

    1. I got my Garmin Devices screen up, to the point where the nearly invisible "Next" button appears at the bottom of the screen. I kept the window active.

    2. I have Bluetooth "On"

    3. I went to Settings - General - Accessibility - Switch Control - Switches - Add New Switch

    4. I selected Screen - Full Screen - Scanner - Select Item

    This is where it got confusing.

    Switch Control was activated, but all I got was a lot of vertical and horizontal blue lines scanning up and down. I didn't see anything that scanned the active screen for "buttons" and nothing with a blue mark around it. Just a lot of moving lines. I never saw any new button appearing indicating "press".

    I double tapped the home button to show active apps, and with a lot of effort finally got the Garmin Connect app back as the active screen. However the vertical and horizontal blue lines scanned the entire page and never got down to the "Next" button. I have no option to "Press", only an option to "Tap".

    I tried Tapping and the furthest down the scanned lines will go is to the line that records your sleep time and waking up time. I can't get any kind of blue line around the "Next" button.

    So what am I doing wrong? I'm running iOS 9.3 on my phone.

    Thanks for your help. Is it possible some of the other default settings are wrong? What should they be?

    Also I'd like to echo the sentiment further up the thread. Garmin - just get your developer to make the screen default 1/8 of an inch shorter. Surely this is a lot less hassle than what we're trying to do. I'm looking for workarounds to workarounds, which is ridiculous.
  • Former Member
    0 Former Member over 9 years ago
    This was corrected in the last update (3.5) to GCM. If you are encountering this issue please update to the newest version of GCM and try to pair again.