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Cannot bluetooth sync Fenix2 with Samsung Galaxy Note 3

Former Member over 10 years ago

Hi

I selected Sync on the Fenix 2 and it shows up in Garmin Connect Mobile as connected and the Fenix 2 also says connected but then nothing happens. Is not the sync process supposed to start then?
The Fenix 2 has software version 3.50 and the Samsung Galaxy Note 3 is on Android 4.4.2.
Please advice.

Thanks!

0 Former Member over 10 years ago

Well, I solved this problem as well (just as I solved the crash of Garmin Express when starting). Now that I was able to use Garmin Express I upgraded the firmware in the Fenix 2 to version 4.00 and then it seemed to work. It said syncing and sync complete. I actually did not have any new workout to sync though but it appears to be working now.