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App crashes when checking HRV status

8831063 over 3 years ago

After last nights update app doesnt sync sleep statistics, and crashes when i try to check HRV status

Top Replies

JohanSeland over 2 years ago +6

This started happing to me this morning.

As per some other replies above, this coincidences with the switch to summer time in Europe.
spucky over 2 years ago +3

Same here for me and for my wife.

All works fine except whiile trying to open the HRV details.

A white window appears for a second and then the app returns to the main screen.
stocksp over 2 years ago +2

Yes just started getting this last few days

All Replies

0 KrapfenKringel over 2 years ago

Did you all send an email or make a call? Posting it here is not a bug report.

0 Søs over 2 years ago

Same here. Since yesterday. We went to summertime, maybe its that ?

0 spucky over 2 years ago

Next day, same issue. On both devices

I am expecting Garmin is already aware of it

0 KrapfenKringel over 2 years ago in reply to spucky

A bug report is not only about awareness, it's about counting votes so that Garmin thinks it makes sense to allocate resources to it.

Something that only 10 people complain about twice a year is not going to rank high on the "need to fix" list.

0 Søs over 2 years ago in reply to KrapfenKringel

I am in contact with them. They are trying to help. I have sent them what they asked for.

0 1802770 over 2 years ago

Same here today

0 6247521 over 2 years ago

Same here (Croatia)

0 JoOn24 over 2 years ago

I have the same problem. Started yesterday. (Sunday morning March 26, 2023) When checking HRV status on Garmin Connect it crashes - shows a white screen and restarts the app. The Bluetooth connection to the watch is also gone and I need to pair the watch again... I really hope for an software update very soon. For me HRV Status is my most important measurement in my present health condition.

0 michaelcyates over 2 years ago in reply to JohanSeland

Yeah this is happening to me too since British Summer Time time.

0 BartVS over 2 years ago

I had the same problem today