Share photo

Steve said:

What is PSC?

Just guessing, as I don't work for Garmin, is that it is Product Support Case.

When i try to share a photo with stats og add a photo to the connect app, the screen turns black for a few sec and then just returns to the activity i wanted to share. The app has all the permissions. I used to work and I havent changed anything. 

Yes, a lot of people having issues right now. Suggest contacting Garmin Support via chat and/or waiting for the fix or update.

• What just worked for me is taking a photo then add stats to it. I guess for now, thats the only way which kinda suck but we have to wait

Just got a response from Garmin. Seems they still need additional information, but unfortunately for them I do not have this issue so cannot supply them with any details.

RE: Garmin Connect Case Follow Up

Would you be able to provide a video of the process of steps you're working through to show us how the error message is received? This will help us recreate the issue.

Please attach to this email and reply back. We really appreciate your help!

Thank you for choosing Garmin,

Product Support Garmin International

I think I have found a work around. Go to the activity, add photo to it. Not in stats. Once you select the photo, it allowed me to add to stats.  Hope this makes sense.

Would you send this video (attached by 5867011)?

Let me know if you have problem downloading it.

Thanks a lot for your help, even though you're not having this issue, many of us are.

If you're having this issue, then please contact them. Did you open a case with them already via chat or phone call or just send an email to support?

I've sent an email, but no reply yet. Seems like you're on a more advanced step. I'll wait for them, to ask me for the video.

Starting with using chat helps a lot. I realize not everyone has this available to them 24/7, but I was able to start a chat session from the US on a Sunday morning.