I've had an update to Connect on my Android overnight and now it's unusable. As soon as I open it it shuts down again. Doesn't stay open long enough to connect with my device, so it's also making that unusable.
I've had an update to Connect on my Android overnight and now it's unusable. As soon as I open it it shuts down again. Doesn't stay open long enough to connect with my device, so it's also making that unusable.
We are aware of this problem and working diligently on a resolution. As many have you have posted, there is a work around. We have found clearing cache, deleting the app, and reinstalling from the play…
So, when you say that you are working on it, does that mean that the permanent fix will correct things without us having to clear cache, data, and reinstall? I'd hate to perform the "workaround" if the…
Clearing the data and cache seems to have resolved this.
Apology is nice, thank you.
Nicer still, and simply more respectful of my time and me as a customer would be to not release software that breaks what is already working well. I do *not* appreciate having…
