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LiveTrack not working

LiveTrack won't load since 4.6.4 upgrade just getting "an error has occurred" message. As LT is pretty fundamental functionality any chance of a quick fix?
  • Former Member
    0 Former Member over 6 years ago
    I have the same issue after update. My live track is set to auto start, but error appears. I don't want to reinstall app (settings lost).
  • Former Member
    0 Former Member over 6 years ago
    Hi. Tryng to figure the live track out. I can initate a live tracksession from my phone.. that is I can input a email adress and then press start live track.. All I get is a message that says iI need explicit konsent to publish live tracks and then it exits. Can't press the Word consent nothing.. anyone here know how to get past that part?
  • Has anyone contacted Garmin about these LiveTrack problems? I also get as far pressing as the "Continue To Consent" box, but that just leaves me on the add contacts page.
  • I've got the same problem. livetrack worket well till october but than anyhow it just broke. i had some contact with the support - they just say that you have to have the latest version of all updates. thanks for that !
    i hope they will find a solution for this problem - there are so many user with problems.
  • Soon after my last post, live track stopped working again. I reinstalled GCM on my phone and have not had a problem since.


    I've same problem, I've also reinstalled App but it was not the solution. LiveTrack still doesn't work. I'm from Germany and use Android 8 on Huawei P8 Lite 2017 and some members in German Forum also have same problem, some members have iPhone with the same problem. I

    How can I solve the problem? Unfortunately there is no any statement from Garmin :(
  • Garmin Connect Android app version 4.13.7 just got pushed to my phone. I'll be trying it out later to see if Livetrack works. Here's hoping
  • Yep same here 4.13.7 is rubbish went back to 4.8 and all is good again
  • Do you mean the version of Garmin App? How I can find out which version I've installed and where I can get 4.8?
  • Do you mean the version of Garmin App? How I can find out which version I've installed and where I can get 4.8?


    In the GC app click on the 3 lines top left , scroll down to settings , click that , then scroll down to build number , it will show you which version you have