Random clips with little camera icon?

Former Member
Former Member
Certain clips are importing into VIRB Edit (Mac) with little camera icons in the lower right hand corner (see pic). When I try and use these clips in my movie, they play all distorted--as though they're being viewed through a standard browser. It seems random, but I've tried deleting and re-importing these specific clips and they keep coming in the same way. Any idea what's causing this? ciq.forums.garmin.com/.../1289910.png
  • Former Member
    0 Former Member over 7 years ago
    Hi MLRickards,
    Judging from the photo it looks like a number of things went wrong with the import. The icon in the corner indicates that the video is a time-lapse, but the duration implies it's not (either that or it was recorded over 5 hours). It also doesn't appear to have G-metrix associated with it, which should be a pretty rare occurrence.

    Can you let me know what camera firmware version and VIRB Edit version you're using? Also, if you could, right-click on the clip, select Get Info, and hit the "Copy UUID" button. That will copy a string to your clipboard that you can paste elsewhere. I'm curious if it starts with "VIRBactioncamera360_Timelapse" or if it's just "VIRBactioncamera360_Video".

    Did any of your other videos import with G-metrix? There should be a little cloud/graph bubble icon in the upper right.
  • Former Member
    0 Former Member over 7 years ago
    Guess I should have checked back here earlier! Thanks for the response. Unfortunately, I've updated the firmware since this clip was taken so I can't provide that information. It was whatever firmware existed in August 2017 when I purchased the camera. I did copy the UUID information and this is what it shows:

    VIRBactioncamera360_unknown_0_0_unknown_3951164048_0_0_0

    The clip was 5 minutes and 6 seconds long--not 5 hours :)

    Not sure if that helps.