Random clips with little camera icon?

Certain clips are importing into VIRB Edit (Mac) with little camera icons in the lower right hand corner (see pic). When I try and use these clips in my movie, they play all distorted--as though they're being viewed through a standard browser. It seems random, but I've tried deleting and re-importing these specific clips and they keep coming in the same way. Any idea what's causing this? ciq.forums.garmin.com/.../1289910.png
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  • Guess I should have checked back here earlier! Thanks for the response. Unfortunately, I've updated the firmware since this clip was taken so I can't provide that information. It was whatever firmware existed in August 2017 when I purchased the camera. I did copy the UUID information and this is what it shows:

    VIRBactioncamera360_unknown_0_0_unknown_3951164048_0_0_0

    The clip was 5 minutes and 6 seconds long--not 5 hours :)

    Not sure if that helps.
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  • Guess I should have checked back here earlier! Thanks for the response. Unfortunately, I've updated the firmware since this clip was taken so I can't provide that information. It was whatever firmware existed in August 2017 when I purchased the camera. I did copy the UUID information and this is what it shows:

    VIRBactioncamera360_unknown_0_0_unknown_3951164048_0_0_0

    The clip was 5 minutes and 6 seconds long--not 5 hours :)

    Not sure if that helps.
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