This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express Crashing

Former Member over 8 years ago

When I tried to SYNC this morning, I got a screen saying...

"An unexpected error has occurred and Garmin Express must close. If you continue to experience this, contact Garmin customer support."

This is the first I can recall seeing a notice that I have a Software Update Available, which I am supposing is for my Vivofit 2.(i.e. version 3.50; File Size 66.5KB; Installation Time 2 minutes)

No matter how much I try, 1)Garmin Express ALWAYS crashes and 2)I can not SYNC my data.

This is on a MacBook Pro w/8GB of RAM running OS X El Capitan v10.11.6

I tried to attach screenshots of this, but the methodology of doing so eludes me.

0 Former Member over 8 years ago

don't update to 5.3

It ruined my Touring Edge. I no longer have a detailed map. I only have a base map and cannot search for anything. Also 5.3 does not recognize my SD card. I had to revert back to 5.2 and it recognizes my SD card but my map still does not work.

This issue should be resolved. If you are still having trouble, make sure that Express has been updated to 5.3.0.0 and try syncing again.

Jason

0 Former Member over 8 years ago

My Montana-vs-Express issue seems to be resolved

This issue should be resolved. If you are still having trouble, make sure that Express has been updated to 5.3.0.0 and try syncing again.

Jason

My issue wasn't fixed with 5.3.0.0, but it appears to be resolved in 5.3.1.0.

Thanks for the quick fix!

0 velvetbutter over 8 years ago

I'm also experiencing this with my Edge 510.

Express v 5.3.1.0 Mac OSX 10.12.4

Everytime I connect the Edge it crashes Express. If I connect my Fenix, no worries at all.

The Edge 510 is overdue for an update but seem unable to perform that update to fix the bugs there.