Basecamp can not be installed

On an old computer, which I use to make tests, basecamp can't be installed. The double click on the downloaded file results in an error message "the application can't be started, configuration (Anwendungskonfiguration) not correct".
Data of the computer: Windows XP Home SP 3, Pentium 4 CPU 3.2 GHz, 1,00 GB RAM. NVidia Geforce FX 5700 VE, net framework installed, Windows mediaplayer 11 installed. Antivirus Program activ (the same as on my other computers, where basecamp is installed).
My suspicion: 1,00 GB RAM (with 1000 Bytes per kB) is not the same as 1 GB RAM (with 1024 Bytes per kB)

0 Former Member over 14 years ago

I uninstalled Basecamp and restarted in Safe Mode. I reinstalled Basecamp and it comes up with the same error as before.

0 german_opa over 14 years ago

probably the last idea: It may be, that some of the Application Data which are corrupt are not cleaned by ccleaner and stay on the computer. I find such data in the followin g folders: (Windows Vista:)
c:\User\"user name"\Appdata\Local\Garmin
c:\user\"user name"\Appdata\Local\garmin_corp
c:\user\"user name"\Appdata\Roaming\garmin
if you find such data on your computer; I recommend to change the name of this folders to "aaaaaGarmin" to be able to trestore them if there is no success. Probably it will happen, that the installation of Basecamp will create then new folders of this kind.