4.3.1 Corrupt list data work around

There is an issue with the migration process from 4.2 to 4.3.1 if you have relative date smart lists. On the second run of 4.3.1, BaseCamp will prompt that your list data is corrupted and it will revert to your backup (4.2.4) data. The only operational problem (other than the annoying prompt) is that any new list data is lost.

To work around this issue, delete and recreate any "date" smart lists using BaseCamp 4.3.1. There are many new options to date smart lists options that you can take advantage of. Any changes you make from that point on will be saved and the prompt will go away.

We are working on releasing 4.3.2 with the issue fixed as fast as we can, but the process typically takes a week. Making the software change is the easy part, but in the meantime the workaround should allow you to use 4.3.1 going forward without issues.

0 PSEABOLT over 11 years ago

What autoupdate process? I have 4.3.1 installed (which indeed autoupdated from 4.2.something) but I have no indication whatsoever that 4.3.3 is out. Other than a search on Google where I found 4.3.3 on http://mac.softpedia.com/get/Business/Garmin-BaseCamp.shtml. So it seems as if the autoupdate process once again is broken (there was a problem some versions ago, a year or so).
I have OS X 10.9.3 and other updates work, however not Basecamp.
.....
Well, now I have made a backup of my 4.2.4 data and downloaded BaseCampforMac_433.dmg which I found on mac.softpedia.com. Installation went fine, BUT all my data was once again in one folder only named "Unlisted Data". So: Problem NOT solved in 4.3.3!
In 4.3.3 I restored the 4.2.4 data file but the result is the same crap, all data in "Unlisted Data". When I install 4.2.4 again, all my data are correct in my own data structure. So, dear Garmin developers, please make an effort to do it right with version 4.3.4 or whatever name!

4.3.3, what the deal??? No post here or link to 4.3.3 by developers, 4.3.1 install from link posted here but no update available. 4.3.1 posted in the Apple App Store and 4.3.1 available on Garmin's page. The softpedia BaseCamp 3.3.3 .dmg is only 492 KB. A link to the real BaseCamp as a .dmg does not make sense to me. Can someone tell me if there is really a 4.3.3 posted. I am thinking it was posted and removed for because of a bug.

0 Halt001 over 11 years ago

Please read post #20 on page 2 of this thread for an answer to your question.

0 PSEABOLT over 11 years ago

Thanks for the info but I'm not a first time user. I have 4.3.1 installed and there is not update available. Do I have to install from the Apple App Store to get the update?

0 danham_ over 11 years ago

I am running 4.2.4 and it does not show any update available. As I'm about to head out on a 3000-mile ride, I'm not willing to beta test this time, so can't offer much help.

It does appear that 4.3.3 was pulled from Garmin's site [sigh].

-dan

0 Former Member over 11 years ago

I had the same problem. Getting the data back first install 4.3.3 Then enter time machine and put the old data before the crash back. Use the this tip You can speed up the entering the path by using the tab to fill in the characters.

Just another reason to backup frequently.....