VIRB Edit 4.3.2 will not start

Hi all, wondering if anyone has seen this before. I have just installed Edit v4.3.2 fresh (no previous installations) and it won't start. I don't see a splash screen or any kind of GUI for Edit. All I get is a Windows Event Log that says the following. I think the key takeaway is the file not found error, but of course it doesn't say what file it's looking for.

Application: VirbEdit.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.FileNotFoundException

   at Virb.ViewModel.ViewModelLocator..cctor()



Exception Info: System.TypeInitializationException

   at Virb.ViewModel.ViewModelLocator..ctor()



Exception Info: System.Windows.Markup.XamlParseException

   at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)

   at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)

   at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)

   at System.Windows.Application.LoadComponent(System.Object, System.Uri)

   at Virb.App.InitializeComponent()

   at Virb.App.Main()

Faulting application name: VirbEdit.exe, version: 4.2.3.0, time stamp: 0x58545bb7

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa

Exception code: 0xe0434352

Fault offset: 0x0000b727

Faulting process id: 0x1bac

Faulting application start time: 0x01d2656dc8008296

Faulting application path: C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe

Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

Report Id: 235d0927-d161-11e6-8e23-00248c041cd9

Fault bucket 0, type 0

Event Name: CLR20r3

Response: Not available

Cab Id: 0



Problem signature:

P1: VirbEdit.exe

P2: 4.2.3.0

P3: 58545bb7

P4: PresentationFramework

P5: 4.6.1055.0

P6: 563c1d45

P7: 21df

P8: f6

P9: System.Windows.Markup.XamlParse

P10: 



Attached files:

C:\Users\Owen\AppData\Local\Temp\WER2931.tmp.WERInternalMetadata.xml



These files may be available here:

C:\Users\Owen\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_VirbEdit.exe_bdce5966b05bc1f6df4a271dd92f46d8e88546_16e033cc



Analysis symbol: 

Rechecking for solution: 0

Report Id: 235d0927-d161-11e6-8e23-00248c041cd9

Report Status: 0

The file "C:\Users\Owen\AppData\Local\Temp\WER2931.tmp.WERInternalMetadata.xml" does not exist.

Contents of error report file mentioned above:

Version=1

EventType=CLR20r3

EventTime=131278861844802498

ReportType=2

Consent=1

UploadTime=131278861860233381

ReportIdentifier=235d0928-d161-11e6-8e23-00248c041cd9

IntegratorReportIdentifier=235d0927-d161-11e6-8e23-00248c041cd9

WOW64=1

Response.type=4

Sig[0].Name=Problem Signature 01

Sig[0].Value=VirbEdit.exe

Sig[1].Name=Problem Signature 02

Sig[1].Value=4.2.3.0

Sig[2].Name=Problem Signature 03

Sig[2].Value=58545bb7

Sig[3].Name=Problem Signature 04

Sig[3].Value=PresentationFramework

Sig[4].Name=Problem Signature 05

Sig[4].Value=4.6.1055.0

Sig[5].Name=Problem Signature 06

Sig[5].Value=563c1d45

Sig[6].Name=Problem Signature 07

Sig[6].Value=21df

Sig[7].Name=Problem Signature 08

Sig[7].Value=f6

Sig[8].Name=Problem Signature 09

Sig[8].Value=System.Windows.Markup.XamlParse

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=0a9e

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=0a9e

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789

UI[2]=C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe

UI[3]=VIRB Edit has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe

LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll

LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL

LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll

LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll

LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll

LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll

LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll

LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll

LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll

LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll

LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll

LoadedModule[13]=C:\Windows\syswow64\GDI32.dll

LoadedModule[14]=C:\Windows\syswow64\USER32.dll

LoadedModule[15]=C:\Windows\syswow64\LPK.dll

LoadedModule[16]=C:\Windows\syswow64\USP10.dll

LoadedModule[17]=C:\Windows\system32\IMM32.DLL

LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll

LoadedModule[19]=C:\Windows\system32\VERSION.dll

LoadedModule[20]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll

LoadedModule[21]=C:\Windows\system32\MSVCR120_CLR0400.dll

LoadedModule[22]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\225759bb87c854c0fff27b1d84858c21\mscorlib.ni.dll

LoadedModule[23]=C:\Windows\syswow64\ole32.dll

LoadedModule[24]=C:\Windows\system32\uxtheme.dll

LoadedModule[25]=C:\Windows\SysWOW64\HsSrv.dll

LoadedModule[26]=C:\Windows\SysWOW64\WINMM.dll

LoadedModule[27]=C:\Windows\SysWOW64\DSOUND.dll

LoadedModule[28]=C:\Windows\SysWOW64\POWRPROF.dll

LoadedModule[29]=C:\Windows\syswow64\SETUPAPI.dll

LoadedModule[30]=C:\Windows\syswow64\CFGMGR32.dll

LoadedModule[31]=C:\Windows\syswow64\OLEAUT32.dll

LoadedModule[32]=C:\Windows\syswow64\DEVOBJ.dll

LoadedModule[33]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\52cca48930e580e3189eac47158c20be\System.ni.dll

LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\55560c2014611e9119f99923c9ebdeef\System.Core.ni.dll

LoadedModule[35]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\32512bd09e2231f6eebb15fc17e3ad79\WindowsBase.ni.dll

LoadedModule[36]=C:\Windows\system32\CRYPTSP.dll

LoadedModule[37]=C:\Windows\system32\rsaenh.dll

LoadedModule[38]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\416ba33cb980d07643e82c4c45bd5786\PresentationCore.ni.dll

LoadedModule[39]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\da36abbea6ef456f432434d4d8d835c1\PresentationFramework.ni.dll

LoadedModule[40]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\6d09f865a22e2f903b74476769e1b76a\System.Xaml.ni.dll

LoadedModule[41]=C:\Windows\system32\dwrite.dll

LoadedModule[42]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll

LoadedModule[43]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll

LoadedModule[44]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll

LoadedModule[45]=C:\Windows\system32\RpcRtRemote.dll

LoadedModule[46]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll

LoadedModule[47]=C:\Windows\system32\dwmapi.dll

LoadedModule[48]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\d86b080a37c60a872c82b912a2a63dac\System.Xml.ni.dll

LoadedModule[49]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

FriendlyEventName=Stopped working

ConsentKey=CLR20r3

AppName=VIRB Edit

AppPath=C:\Program Files (x86)\Garmin\VIRB Edit\VirbEdit.exe

0 Purdington over 7 years ago

@crospal
A GLV file is actually a low resolution version of your video. If you rename the file extension from (for example) VIRB0001.GLV to VIRB0001.mp4 you should be able to watch it in any video player. Your G-Metrix comes from a .fit file. If you are poking around the files on your camera's card, you'll see there is a GMetrix folder full of .fit files. If you import your videos from the camera through the VirbEdit application, it should pair up your videos and data automatically. You shouldn't really have to look around for the files manually.

0 crospal over 7 years ago

@crospal
A GLV file is actually a low resolution version of your video. If you rename the file extension from (for example) VIRB0001.GLV to VIRB0001.mp4 you should be able to watch it in any video player. Your G-Metrix comes from a .fit file. If you are poking around the files on your camera's card, you'll see there is a GMetrix folder full of .fit files. If you import your videos from the camera through the VirbEdit application, it should pair up your videos and data automatically. You shouldn't really have to look around for the files manually.

Purdington, I really appreciate for your explanation.

0 Former Member over 7 years ago

I am having the same issues launching the program, is there an official location to download the 3.6 software? I just received my camera today and without the software this thing is on the fast track to being returned and replaced with a go-pro

0 kiwimtnbkr over 7 years ago

I am having the same issues launching the program, is there an official location to download the 3.6 software? I just received my camera today and without the software this thing is on the fast track to being returned and replaced with a go-pro

You can download any of the Virb Edit software from here.

cheers
Mike

0 Former Member over 7 years ago

4.2.3 installed, worked once, wouldn't launch again
4.2.2 installed, worked once, wouldn't launch again
4.2.1 installed, worked once, wouldn't launch again
4.1.1 installed, worked once, wouldn't launch again
4.1.0 installed, worked once, wouldn't launch again
3.6.0 error on install saying i need windows media player and linked me to a blank m$ page to install it, I re-enabled the feature, installed it and it ran, closed, and ran again
So then I tried installing 4.2.3 again, It still does not work
Uninstalled 4.2.3 and reinstalled 3.6.0
So I am stuck it seems using version 3.6.0 at this time but I guess that's better than not working at all?

0 gsvalentine over 7 years ago

I've had to go back to version 2.5.1 now of the version after that work that great and have way, way to many bugs!

0 OblongCheese over 7 years ago

Hi all,

OP here, thanks for the suggestions. In the end I downloaded Edit v3.6 and I am happily using that. No uninstall/re-install, file repair or Windows update process could get v4.3.2 working for me.

0 Former Member over 7 years ago

Hi all,

OP here, thanks for the suggestions. In the end I downloaded Edit v3.6 and I am happily using that. No uninstall/re-install, file repair or Windows update process could get v4.3.2 working for me.

That's where I am at as well
It's like their tech support won't even acknowledge the issue either.

0 echappist over 7 years ago

You can download any of the Virb Edit software from here.

cheers
Mike

Use the 3.6.0 version, it is the most stable and with less hassle.
I tried dozens of times with later versions but the telemetry were not aligned, then were slow, then sfasavano video ... torture ...
Giving up some function but with the 3.6.0 solve everything.

thank you both for the suggestions. I'm running Windows 8.1 and tried installing version 4.10 back in November, to no avail. Tried installing the latest last week, and again didn't work. Version 3.6 seem to do the trick

0 jsromero over 7 years ago

Same issue with 4.3.2

I have been racking my brain trying to figure out why Virb Edit 4.3.2 will work only once on my ThinkPad W530 and my ThinkStation S20 workstations. These computers are extremely loaded workstations and handle many CAD related apps without a flinch. The issue was with Virb Edit 4.3.2. The program would launch after install only one time. After that one time launch the program will not successfully launch again unless I uninstall the software and reinstall it. I spent over an hour with Garmin software support and they were puzzled why this is behaving this way.

I installed 3.6.0 and the problem is now gone!!

Just for the record, 3.6.0 seems to run much faster.