When I import my videos into the Virb library by default all is good. If I delete a clip from the library but not from my computer and then try to import it again from the video location it was saved in, it no longer contains gps data.... why?
Wow.... I have 2 Elites as I want to capture all of my upcoming European Alpine Alps motorcycle tour on my Ducati that I'm bringing with me from Montreal. If I was to loose that footage after spending 12k on a trip......wow.... I think I should get a Hero 4 as a backup plan, the Garmin is making me nervous!
The gps tracks are ok as long as you don't take pictures at the same time as video. And the video worked perfectly, but I don't have useable tracks for those videos. It's not the end of the world, and certainly not reason enough to buy a GoPro.
To me there's no reason good enough to get me to buy another one of those pieces of junk.
The gps tracks are important to me for speed and altitude, not to mention the tempe sensor as the temp at the top and bottom are so different in such a short amount of time.
Well then don't take pictures while recording video. Simple as that.
The saving grace is that Virb Edit saves very good screen shots from the video, including gauge data, so that's almost made up for the corruption issue.
Here's an example of a screen capture from VE:
And another benefit - if I can't take pictures while riding, then I always keep my hands on the bars and am less distracted.
wup, that's the actual gps speed. My clocks actually showed 8% higher due to a deliberate increase by Ducati when the ECU calculates speed. Keep in mind that I was recording at 60 fps.
If you want a firmware update to fix the "taking photos truncates my GPX file" issue to get released, please contact Garmin support about it! We did a chunk of work to get this issue addressed but it hasn't yet become a high enough priority to drive a new firmware release. Hearing from users in the field can definitely change that. Given the technical details surrounding this issue, it shouldn't actually take very long to release a fix once it becomes a priority.
That said, if you do take a photo and your GPX file is truncated; I think tracking down the FIT file your VIRB recorded and manually assigning that to your video instead will "fix" things, provided you manually align it afterward. The FIT file has everything but your accelerometer (g-force, accel/braking) and movie alignment data in it. Obviously we don't consider that to be a permanent solution for this issue, but it's better than the alternative.
If you want a firmware update to fix the "taking photos truncates my GPX file" issue to get released, please contact Garmin support about it! How often do I have to contact Garmin about this? Do I need to repeat it every week? Once a month? Seems odd that Garmin wouldn't just fix something that important once they realized it was broken. We did a chunk of work to get this issue addressed but it hasn't yet become a high enough priority to drive a new firmware release. Hearing from users in the field can definitely change that. Given the technical details surrounding this issue, it shouldn't actually take very long to release a fix once it becomes a priority.
That said, if you do take a photo and your GPX file is truncated; I think tracking down the FIT file your VIRB recorded and manually assigning that to your video instead will "fix" things, provided you manually align it afterward. I have done this and it's a temporary solution. The FIT file has everything but your accelerometer (g-force, accel/braking) and movie alignment data in it. Obviously we don't consider that to be a permanent solution for this issue, but it's better than the alternative.
My only real option right now is to not take pictures while recording video.
Having thought about Garmin's response to this issue for a couple of hours, I have to say I'm shocked and appalled that that's the kind of attitude it's taking to a real problem. I figured if I was patient a fix would come out eventually, and now you're telling me more people need to report it? How many people need to be inconvenienced to the point where they contact Garmin for it to become a priority? I used to think Garmin wasn't like those other companies that couldn't care less about their users, but I'm not so sure now.
I put in a lot of work figuring the problem out, and reporting it to Garmin. The least they could do is fix it, especially if it "shouldn't actually take very long to release a fix".
