I just got this device out of the box, managed to connect to phone and set some setting. It updated to some new firmware 2.90 Now it seems to be locked. I have no idea how to turn on touch screen double tap doesn't work long press densest work, charging unit doesn't work, it is not recognized as a device in windows 10 I can't seem to get the folders to try to install 2.91 to see if it works. In short it's bricked. I am out of options and utterly disappointing with this device. Any suggestions on how to make it work. It seems to communicate with the mobile app, I can change setting and stuff but touch display is still not responding to anything I do. I'd post a video on youtube so you see how frustrating this stuff is.
malizec Please contact our Product Support teams directly for assistance. If any troubleshooting can resolve this issue, we will gladly walk through this with you, otherwise we will create the appropriate replacement order for you.
after switching between 2.90 and 2.91 firmware a dozen of times, device started to respond as it should... I guess. Another thing I am having/had trouble with. There's a vivosport Cap Touch Panel software version 1.30. update in garmin express listed for this device, I get an error each time trying to install that file, just saying
