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Floors counted is wrong since last update - 4.90

Floors counted was fine until 15th of August which is when software update 4.90 was released and installed.

I notice that Sensor Hub was also updated at same time to 20.04, so I suspect that this is real culprit.

SEE: vivomove 3 Series Software Update - 4.90 - vivomove 3 Series - Health & Wellness - Garmin Forums 

My symptoms are as follows:

1) Everything working well until 15th of August.

2) No floors recorded 15th of August to 14th of September.  Exactly one month.  Maybe a clue.

3) Bizarrely, from the 15th of September it has been counting very high number of floors.  Possibly 4 x actual number of floors.

I believe it is too much of a coincidence that problems started after software update, and in particular Sensor Hub update.

Hopefully next update will correct this error.

If you need more info, please ask.

  • UPDATE on Floors Counted  -  either being excessive or zero.

    Watch continued to count very high until 17th of October, and now doesn't register any floors being counted AGAIN.

    Everything was fine until Software Update 4.9 [sensor hub update 20.04].

    Please fix problem.