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Why vivofit jr 3 screen brightness so dim?

I recently bought an marvel ironman vivofit jr 3 but the brightness of the watch is so dim & hardly visible. Worst than vivofit jr 1. Please advise.

Top Replies

Former Member over 5 years ago in reply to Garmin-AmberD +1

This is a terrible experience. How can you think otherwise. Surely someone at Garmin has seen the numerous complaints here and online elsewhere? Unacceptable...
Former Member over 3 years ago in reply to Former Member +1

100% agree. The watch is unusable (and not cheap for a child's watch). If I had known I wouldn't have purchased either.
5530179 over 3 years ago in reply to Former Member +1

I agree too. The watch brightness is pathetic. Unless you are using it outside, you can hardly see the face. Had I known this I wouldn’t have bought it. What a waste of money. Garmin need to address this…

All Replies

0 Garmin-AmberD over 5 years ago

Hello! You will hold the button in for the device to light up when in use! I can still send this feedback along to my team regarding your experience.

0 Former Member over 5 years ago in reply to Garmin-AmberD

This is a terrible experience. How can you think otherwise. Surely someone at Garmin has seen the numerous complaints here and online elsewhere? Unacceptable...

0 Former Member over 4 years ago

I would NOT have bought this had I known the lighting can not be adjusted. Completely ridiculous for a child using. Trying to keep the light on and go through the features is impossible.

0 Former Member over 3 years ago in reply to Former Member

100% agree. The watch is unusable (and not cheap for a child's watch). If I had known I wouldn't have purchased either.

0 5530179 over 3 years ago in reply to Former Member

I agree too. The watch brightness is pathetic. Unless you are using it outside, you can hardly see the face. Had I known this I wouldn’t have bought it. What a waste of money. Garmin need to address this issue.

0 Former Member over 3 years ago in reply to 5530179

I agreed with you.

0 7757143 over 3 years ago

I received this today and can barely read the screen. Who ever signed off on this??

0 rosecassidy over 3 years ago

100% agree!!!!!! Terrible design

0 seilogramp over 3 years ago in reply to rosecassidy

Can I Change the Brightness on My vivofit or vivofit jr. Device?

The watch uses a sunlight-visible, transflective 64-color memory-in-pixel (MIP) display. This is great for extending battery life. Not so great for indoor use. Actually, the same display as watches costing 10 times the price.

Garmin now has the Bounce, which is also for children, but now uses an LCD display. On this watch the brightness can be changed. Perhaps Garmin heard the complaints.

0 3364600 over 2 years ago

I just purchased two of these for my kids and thought I had done something wrong because it was so dark, but sure enough I found this thread and called support to confirm, there is no way to adjust the brightness. Definitely a design flaw failure!