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How to replace bad battery? Just used 2 years already replaced 2 watches and now broken again

Kiminx2000 over 4 years ago

Purchased feb 2019

Around end of 2019 problem with battery and get replace unit from store since still under warranty.

April 2021 get same problem with battery.

Have to pay half price if want to get replacement. Too expensive.

Any solution?

Top Replies

joen2021 over 4 years ago +1

Hi, this is bad luck. Please look into recent thread battery drain after update 7.70 - there is already case opened by Garmin. If you also contact Garmin you can force their efforts to fix this problem…

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0 joen2021 over 4 years ago

Hi, this is bad luck. Please look into recent thread battery drain after update 7.70 - there is already case opened by Garmin. If you also contact Garmin you can force their efforts to fix this problem. This seems definitely not battery related problem

https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-3-3-music/258133/significant-battery-drain-for-vivoactive-3-after-7-70-firmware-update