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VivoActive 3 Music Connection Issues/Lag

Former Member
Former Member

Does anyone else have issues regarding the VivoActive 3 Music lagging?

I had this issue last spring after I got my first watch where the GPS would cut out about half a mile before I finish and the Pace would just simply freeze. It was an out and back but my Start and End point were nowhere near each other. More recently, with my replacement VivoActive 3 Music, the watch lags to an extraordinary degree. While running the Lap Time on the watch will lag by up to 20 sec. The HR will become block shaped with flat lines and jumps and drops that don't correlate to the workout. Worst of all, after a year the GPS will still drop, when my VivoActive (og) from 2016 still stays connected. My team has no issues either. It dropped at 4.5 miles and proceeded to give me an estimate pace for the next 6.5 miles. I couldn't stop, pause or scroll. After hitting the stop, the time, pace and all else froze up completely. I couldn't even turn it off for another 15 min, as holding down the button seemed to do nothing. 

Surely I'm not the only one with this problem