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Updated to 2.7 and stress and body battery are still broken

RunERB
over 4 years ago

Updated as soon as it was available, but still no luck.  Body battery and stress both are stuck at 50 and 67 respecitvely.  I've powered the watch down through the menu, a long press on the top button, and even connected to my laptop, but nothing seems to take care of the issue.

  • 0 over 4 years ago

    I don’t think the update fixed any issues like that.  It fixed the stress reading on the HR and Stress widget in the “my day” widget.  

    Are you saying they never move from those numbers up or down?

  • 0 over 4 years ago in reply to CindiL

    Correct, since the prior update (2.5, I believe) my readings have been unchanged.  Prior to the 2.5 update I would say my readings were near flawless.

  • 0 over 4 years ago in reply to RunERB

    Strange!  Usually, if I have issues like that, doing a soft reset by holding down the A button for 15 seconds until the watch turns off will fix it.  Have you tried doing a factory reset on the watch?  I’d try that and if that doesn’t work, I’d contact Garmin Support at support.garmin.com and do a chat with them.