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A few new problems

I recently started having a few issues with my watch.

1) I just started having a problem with my battery indicator while the watch is charging. When it is on the charger, and it doesn't matter if it's on a computer or a wall outlet, the battery percentage indicator doesn't change. I know the watch is charging though because when I remove it from the charger the percentage goes up and shows the actual battery charge. It doesn't do it every time, but it is doing it most of the time now.

2) When I get a popup notification for something like "Connected" or "Disconnected" or the move bar, sometimes that popup doesn't go away until I press the back button. It just remains on the screen until I clear it. If I get a notification for something else, like an email, while the popup is still on the screen I can see that notification under the popup so the entire watch isn't frozen, just that popup. It doesn't happen all the time, but it just started happening and it is random.

3) Randomly, when I am in my notifications screen the watch is either very delayed sometimes or it doesn't respond to my button press at all, like to open a notification from the Dismiss screen, it won't open. But when I press the back button it responds to that so I know it's not the whole watch that is frozen, just notifications.

Anyone else with any of these?

0 bwd1 over 7 years ago

Yes I am having the exact same issues #1 and #2 with sw 4.10. I think it started a week or so ago. When the charging indicator issue shows up (#1) then I get the #2 issue after it is unplugged. A quick fix for me is to reboot the watch and then the #2 issue goes away. Hopefully this will be fixed.

0 FlipStone over 7 years ago

Same here...

About 1) Same issue, but I also noticed sometimes my OHR isn't working properly after charging. One time it didn't work at all, other time it seemed to work but was stuck at a certain hr. Restart of the watch was the only solution
About 2) I think that has to do with the 1hz watch update (where only part of the screen gets redrawn every second to save battery).

0 jim_m_58 over 7 years ago

About 2) I think that has to do with the 1hz watch update (where only part of the screen gets redrawn every second to save battery).

1hz isn't involved, and the OP didn't even say it happened with a watch face. The only part of the screen that is drawn with onPartialUpdate in CIQ is a small region,like the seconds or second hand. This sounds like the toast simply isn't timing out and going away. Sounds like a FW bug.

0 lindajm22 over 7 years ago

I do have a CIQ watch face but I've been using the same one since I got my watch March 31st. These problems all just started happening recently, like within the last week or so and I don't think I've installed anything new and I've been on the latest 4.10 since it came out. Except for my #3 problem. That one I've had for much longer, maybe even since the beginning.

0 FlipStone over 7 years ago

1hz isn't involved, and the OP didn't even say it happened with a watch face. The only part of the screen that is drawn with onPartialUpdate in CIQ is a small region,like the seconds or second hand. This sounds like the toast simply isn't timing out and going away. Sounds like a FW bug.

Well, how do you know its not involved? But I mentioned it because I had this issue as well but only noticed it in watch mode so to say (maybe because that is most often the time I get notifications). The idea is that only the 'second' part is updated every second right? So when a notification is shown in another part of the screen that part is maybe skipped during the update.

Anyway, just thinking out loud...

0 jim_m_58 over 7 years ago

Well, how do you know its not involved?

I've written a number of watchfaces, both with and without 1hz, and understand the internals as far as onUpdate, onPartialUpdate, onShow, enter/exit sleep mode, etc. After a notification is displayed and removed, the watchface updates the entire screen, for example.

Normally ALL CIQ watchfaces do a full screen refresh once a minute, and do it every second for 10 seconds after a gesture. that's why 1hz only updates things that change within the WF itself between those full screen draws.(like the seconds changing)

It's the FW, and not a line of CIQ code. It's as if the FW fails to time out and remove the message.

0 Former Member over 7 years ago

i got the same #1 issue.

0 bwd1 over 7 years ago

I think that has to do with the 1hz watch update (where only part of the screen gets redrawn every second to save battery).

Issue #2 happens to me during an Activity (Biking). A notification will appear and won't go away unless I hit the up/down buttons. A reboot fixes it until the next time I charge it, if #1 happens then #2 seems to happen after.

0 lindajm22 over 7 years ago

Not gonna lie, it makes me feel a lot better when other people are having the same issues. I hope they can figure it out and provide a fix. It does strike me as odd that I didn't have these problems until very recently even though there has been no change to the firmware.

0 chunkywizard over 7 years ago

Always worth a hard reset to see if that helps.