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645 Music not connecting to Garmin Express

Former Member
Former Member
I have a Mac computer and for some reason i have trouble getting my device to connect..it says searching for device and then spins..
Every once and awhile i get lucky and it connects...
  • Are you using the correct cable (and not one from a 235/630)?

    have you tried a different port?
  • Former Member
    0 Former Member over 7 years ago
    Are you using the correct cable (and not one from a 235/630)?

    have you tried a different port?


    Yes i am using the cable that came with device and i have tried using different ports
  • Former Member
    0 Former Member over 7 years ago
    for some reason i have trouble getting my device to connect.


    You posted earlier today in another thread that you were unable to turn your 645 on. Has this been resolved, or is this the reason why you can't connected to Express?
  • Former Member
    0 Former Member over 7 years ago
    You posted earlier today in another thread that you were unable to turn your 645 on. Has this been resolved, or is this the reason why you can't connected to Express?


    Hi..Yes i was able to turn it back on..but still can not connect to Garmin Express. I have an update i need to install but can not..it just spins and says searching for device. I sent in a support ticket to Garmin
  • Former Member
    0 Former Member over 5 years ago

    I'm having the same problem, did you find any solutions to this problem?

  • Former Member
    0 Former Member over 5 years ago

    same problem continues for me as well. any resolution?

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member


    Not a perfect solution, but I've found that if I close the program and restart my computer right before I try to connect it works a lot better. I also click on the sync button before I hook up my watch and wait until the pop up screen prompts me to "Plug In Your Device". Then just be patient, sometimes it can take a few minutes before it looks like it's syncing.