Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

watch reboots constantly when syncing to Connect Mobile App on iOS

2796069

Watch reboots whenever it tries to sync with iOS Connect. Was working fine last week but did a run yesterday and encountered this problem. Reinstalled Connect, restarted the watch, and still experiencing the same problem. Also, clock time after reboot is completely wrong and will not sync to correct time. I have no problem syncing watch to webpage via Garmin Express. Any thoughts?

  • 0

    Another note: as long as watch is connected to Connect via BT, it will reboot (Garmin logo shows up but not sure it's a complete reboot) constantly (about every 20 - 30 seconds).

  • 0

    Just started to get this same problem.  Did you find any resolution?  Thanks

  • 0 in reply to 9887058

    My problem went away when iOS updated along with a new Connect update. So make sure you are on the latest iOS and Connect.

  • 0

    I was dealing with this problem for almost 2 years. Tried several steps an garmin possible solutions, nothing has helped. Including a factory reset of the device, step that you loose all data. After that actually the watch start working fine again, but shorter the problem showed up once more. I definitely solved this issue by deselecting the calendar sync at the app settings. My app is in Portuguese, so maybe the route names are different. But I went via garmin connect app to: “MORE” (3 dots at lower right corner) > settings > phone permissions > manage permissions > deselect calendars. I tried to reselect it, but soon later the problem happened again. So in my IOS device, I can only use it without calendar. Seems to be a major bug during syncing the calendar. Hope it works for you. Good luck