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Heart monitor

Former Member
Former Member over 5 years ago

Good morning.
I have a Garmin Edge 810. 4years old. This past year my heart rate has started coming and going on my Edge. Sometimes perfect, sometimes nothing and sometimes a silly number like 65 bpm! I bought a new Garmin HRM-Dual, paired it up, and much the same, sometimes worse.... should I restart my Edge to factor settings or is there something I am missing.
i spit on strap, wet it sometimes but after a while ( like 5/10 mins ) look down and it’s not reading right... PLEASE HELP. Doing my head in... thank you.

Kindest regards 

Tommy. 

  • 0 over 5 years ago

    Do you have other ANT+ sensors (speed, cadence, power...) that work correctly?   If you do, that would indicated the 810's ANT+ receiver is working OK.  Also, you can likely use your phone to verify the operation of the strap by downloading an appropriate app that will read it if you don't already have one.  iPhones do bt and some Android phones also do ANT+.

    In some cases, LED lights produce radio frequency interference that can cause problems if close the 810, so if you have a light close to the 810, try it with the light off or removed and see if that works.

    Anyway, you can try resetting the device starting with a soft reset and see if that works, and if it doesn't, a factory reset.  You can save your settings and layouts by saving the appropriate files on your 810 before doing the resets.  Here's some general info from Garmin on doing that.

    Saving settings for before reset

     

    Folder Name

    Contains

    Copy  contents of this folder to new unit folder:

     

     

     

    Activities

    Activities

    Activities

    Apps

    Connect IQ apps

    Copy prg files to Apps

    Courses

    Courses

    NewFiles

    HMD

    Screen layouts for HMD

    NewFiles

    Locations

    Saved locations

    NewFiles

    Records

    Personal records

    NewFiles

    Segment_List

    Leader board selection for segments

    NewFiles

    Segments

    Segments

    NewFiles

    Settings

    User profile and sensor pairings

    NewFiles

    Sports

    Screen layouts

    NewFiles

    Summary

    Activity summary from other devices

    NewFiles

    Totals

    Activity totals

    NewFiles

    Workouts

    Workouts

    NewFiles

    Multisport (Watches only)

    Multisport settings

    NewFiles