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Edge 520 paired but won’t sync with iPhone

Former Member
Former Member
I can’t get my edge 520 to sync with iPhone on Garmin connect. Only way it will sync is if plugged into PC and I use Garmin express.

Note! The edge is paired with my iPhone and with Garmin connect. But there is no option to sync. Refer pic.

Please help. I am eat my wits end.

ciq.forums.garmin.com/.../1314367.jpg
  • Former Member
    0 Former Member over 5 years ago

    Does somebody have a solution for this issue? I got the same problem

  • Hi,

     Pairing with a phone may not enable data uploading automatically. I think you will also check other settings as well ie:

    Set -  Device\Device Settings\Auto Upload =ON

    Set -  More\Settings\Profile&Privacy\Data\Device Upload =ON

     

    You may also need to enable mobile data upload for Garmin Connect in your phone settings.

  • Were you able to get a working answer for this issue? I have the same issue. I have to garmin devices connected to Garmin Connect but only the watch is syncable. My Edge 520 is shown but no sync link

  • My Edge 520 plus just stopped being able to pair the other day. First it was in this partially paired state, so I tried to re do the pairing and now it won't pair at all. Watch is still fine.

  • Former Member
    0 Former Member over 5 years ago

    Got the same problem. Wanted to connect to a new IPhone.

    Pair works fine, I Can find it on My list of Bluetooth devices, and when to finalize the Edge does not appear in the Garmin app list of devices and by this I can’t finalize and track My rides etc.

    I have tried to re-install the app, closing the app, close edge and turning it on again. I am refusing to reset the Edge to factory settings. 

    Any one having good suggestions on how to resolve this?

    Br,

    Allan

  • I was having issue on my iPhone on 13.5, finally updated to 13.5.1 and was able to pair again.

  • Former Member
    0 Former Member over 4 years ago

    Garmin when is this issue going to be resolved. I've personally been dealing with this issue for over almost two years and no amount of unpairing, repairing, uninstalling, resetting or other ridiculous unnecessary avenue will allow my device to auto upload even though my devices and phone say they are paired and connected. The device list constantly says they there is a sync error and a red exclamation mark so is it paired or isn't it?! Had I known that no software or firmware update for the last couple of years would resolve this I wouldn't have forked out the money I did for this effectively featureless paperweight.

    • So I had the same problem, I did everything everybody says to do, reboot my iPhone.

    reboot my edge 520

    Uninstalled and reinstall the farming app

    Delete the Bluetooth connection and reconnect it

    and nothing worked! Until I heard about a hard reset! 
    1. Turn your edge 520 off

    2. hold the relapse and start/stop Buttons 

    3. turn the edge 520 on, while still holding the 2 Buttons 

    4. after about 25 seconds if the garmin logo doesn’t disappear let go of the Buttons now you harming has to be reinstalled from the Beginning 

    (FYI: you will lose all your previous rides on your device)