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Garmin stuck on diagnostics

Former Member over 5 years ago

My Garmin 1030 has been sitting around for several months unused. When I turned it on, it boots to some sort of diagnosis screen as shown in the attached image.

Whilst in standby and with the battery at near-zero it appears to have updated itself to a firmware version (9.10) which isn't listed on the garmin download page (https://www8.garmin.com/support/download_details.jsp?id=12819) and it won't sync with Garmin Connect so I'm unable to flash a different firmware. I also cannot do a reset by holding the power button for 10sec - it reboots as soon as I hit power off and comes back to this screen (sometimes it shows a bunch of coloured rectangles).

Any ideas how I can recover?

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+1 Former Member over 5 years ago

So right after posting it came good... It seems like it was stuck due to the battery being almost zero. I charged it overnight which didn't seem to help, but after a few more power cycles it finally started into the normal operating mode and I can use Garmin Express.

0 aweatherall over 5 years ago in reply to Former Member

Check that the start button is not stuck down or sticky. You enter that mode by powering the unit on while holding down the start button.