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Long delay in Edge 1030 responding

Former Member over 5 years ago

Having worked beautifully for the last 18 months or so my Edge 1030 has started to play up. It takes ages to respond when I ask it to stop, save a ride or switch off. When it’s in this state I can’t even access the device via my iMac as it can’t be found

I can get it going again by resetting it (holding the on/off button for 10 seconds) but I feel I shouldn’t have to keep doing this!

I’ve deleted a lot of the history in case it was holding too much information but that hasn’t sorted the problem.

Last time it happened it also stopped recording my heart rate mid ride although continued to record mileage and elevation but with a blank screen. I don’t know if this is part of the same problem or an additional one.

Any advice to get it reliably working again for each and every ride?

0 jgforrest over 5 years ago

Might be corrupted storage, try connecting it to a PC and running a chkdsk from a command prompt.

0 mcinner1 over 5 years ago

I’ve deleted a lot of the history i

Deleting files with a MAC is a little problematic, because now you have a hidden folder on your Edge - Trash - Bin. You should get rid completely of those deleted files.

And yes, kind of CHKDSK is a good idea, but with a MAC it works different: „Disc utility“ is your friend!

0 MGMATE over 5 years ago

I have the same problem, even for me is not as big as described here. This starts happening to me with a refurbished unit Garmin sent me for replacement (due the issue on the screen). I actually thought this was related with screen touches and new screen...

0 jgforrest over 5 years ago in reply to mcinner1

Ah, reading on my phone and missed the OP had a Mac, thanks for correcting me.

0 Former Member over 5 years ago in reply to mcinner1

I deleted the old rides in history direct on the device so they shouldn’t be lurking on my iMac!

Where will I find disc utility please?

0 mcinner1 over 5 years ago in reply to Former Member

I‘m using WIN, but I‘ve googled:

https://www.howtogeek.com/212836/how-to-use-your-macs-disk-utility-to-partition-wipe-repair-restore-and-copy-drives/

0 jgforrest over 5 years ago in reply to Former Member

Make sure it's a repair not a reformat, while it is possible to reformat most Garmin devices as a way of fixing disk issues, if you overwrite the boot sector your device is toast, and I've seen threads where that's happened on Macs.

0 Former Member over 5 years ago in reply to jgforrest

Ok thank you mcinner1 and jgforrest.

It sounds way above my computer ability and with the potential to cause more problems than it solves

Can I just return it to garmin to sort?

0 Martin868 over 5 years ago in reply to Former Member

As the person mentioned the Mac does not delete but put in the trash. You must empty the trash to complete the delete. Disk utility is in the Other app folder in launcher.

0 mcinner1 over 5 years ago in reply to Former Member

...or you have friend/collegue with a PC. CHKDSK /f on a PC is a standard program and in no way dangerous...