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Watch not synchronizing after activity?

Former Member over 3 years ago

After 11.12 update I noticed that my watch refuses to sync. I have to tuen off the bluetooth from my phone if I want it to work again.

I even disabled BLE connection from my hr strap trying to solve this issue.

0 ethcz over 3 years ago

i don't experience this issue. Have you tried to reset the watch by holding the light button for at least 15 seconds?

0 Former Member over 3 years ago in reply to ethcz

Reset the watch. Is it correct not to see hrv, training readiness, sleep from last night on the watch anymore? Everything is still in the app

0 ethcz over 3 years ago in reply to Former Member

According to manual, "Restarting the watch may erase your data or settings." so I guess this can be it. But you still have it in the app.