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My heart rate shows as a flat line in Garmin Connect, but it isn't on my watch

Hi, outside activities my heart rate is shown as a flat line in Garmin Connect. On my watch I see much more variation in it. So my sensor is still working, but it is not shown correct in the app. Any suggestions? Has it to do with smart data, beacuse I've not changed the settings and before it was correct (2nd photo).

Br, Sander

Top Replies

Sapar over 3 years ago in reply to 3324589 +1 suggested

With the last firmware of the watch my problem was solved

All Replies

0 7655732 over 4 years ago

Hi Sander, I get the same. Have you managed to solve the issue? Thanks

0 Sapar over 4 years ago in reply to 7655732

It seems to be resolved after an update of my watch this weekend.

0 3345269 over 4 years ago in reply to Sapar

Can you tell me what is the version number that you have?

0 Sapar over 4 years ago in reply to 3345269

FR935 - V19.10

0 3345269 over 4 years ago in reply to Sapar

Thanks. Mine still 15.1 . Maybe that why I have the problem.

0 3324589 over 3 years ago in reply to 7655732

Hi. Any luck with this I have the same issue and I have all the latest updates. Have just accepted that the app isn't any good.

0 Sapar over 3 years ago in reply to 3324589

With the last firmware of the watch my problem was solved