Myself and another user have identical forerunner 735XT operating on the same versions of watch software but different phones (Android 6.0 and iOS 10.3.3. Forerunner versions 8.30). We both updated our watches to the current version. Before we updated we had good connectivity with our phones. We were able to send data and receive data with our phones and watches. Now after the update it will not connect. I?ve tried removing the watches from the app and attempted to repair via Bluetooth but it won?t connect. I?ve also tried to delete the app from the phone and reinstall it. That failed to work too. Is anyone having this issue?
After restarting the phone, unistalling the app and reinstalling the app the watch refused to pair with the phone.
I restarted the watch by pressing and holding the light button (top left) for 15 seconds. Then pressed it once. Reconnected, repaired it started to work.
After unistalling the app, restarting the phone, reinstalling, it refused to pair so held the light button (top left) for 15 seconds, powered down, powered back up with same button. Reconnected, repaired, all worked.
I had problems pairing with a new iPhone 11. In addition to the suggestions here: I ran a software up date on the watch. Unpaired all sensors, HRM, speed and cadence. It then worked. No sure what made it work but could be one of those actions.
