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Activity disappeared

Had a nice run today. Was excited to look at the GPS track, but when I wanted to download, there was no activity to download. Garmin Connect said it was synced. Checked the Activity folder, and it is empty. This is the second time it has happened. The Weekly Totals does include today's run, correct distance and time. The watch also shows the steps I had today. Is there a way to recover the data or is it gone forever?

Thanks
  • That's odd.

    Presume you did press Save at the end of the run? If so did it then go on a screen showing a summary of the run?

    Have you managed to upload any runs using your 735 into Garmin Connect?
  • self hill carrer

    Yes, saved the activity at the end, the summary displayed and even got a new pr on 1/2 marathon run.
    I have uploaded at least 60 activities using Garmin Connect since I got my new 735 watch.
    I did a couple of start and stop 1 minute sessions on my watch, both uploaded just fine, and the FIT files are in the ACTIVITY folder, but those are the only two files as well. Shouldn't the FIT files remain in the ACTIVITY folder?

    I was looking forward to see the track of my 18 mile trail run, I guess I have to run it again :)
  • Yes, I did save the activity and got the summary screen and even got a new PR for 1/2 marathon message.
    I have uploaded around 60 activities since I got my new 735 watch.
    I just did a couple of Start Stop sessions which both uploaded with no problem, and the two FIT files remained in the ACTIVITY folder, but those are also the only two files in that folder.

    I was looking forward to look at the GPS track of my 18 mile trail run, I guess I just have to do it again :)

    Thanks,
  • So this happened again: All activities in the Activity folder disappeared when I tried to upload my latest activity (there were at least 20 activities last time I checked). I have had no problem uploading activities, but today there was nothing uploaded. I know I saved the activity. Is this a problem other users see or is there something wrong with my watch?

    Thanks for any suggestions.

    Jan
  • Activities disappeared again

    I'm bumping this because all the activities in the ACTIVITY folder are gone including the ones I did today. I had done 3 activities today, all saved when done. Connected to the computer and nothing uploaded. Upon inspecting the ACTIVITY folder, it is empty. This is the third time it happened. Garmin's tech support suggested I delete the ACTIVITY folder. That was about a month ago, but I guess that didn't help. Has anybody else experienced this?

    Cheers,

    Jan
  • Odd that you keep having these problems but do not recall other reports.

    So did any of these ones that were deleted actually make it up to Garmin Connect?

    How much space is left on your device when you connect to a computer?
  • All activities between last time it happened and before yesterday were uploaded just fine. The three activities I did yesterday did not get uploaded. There is now 1.85 Mb of free space. 25 activities is about 1 Mb (which is about the number of activities that were erased). But shouldn't the device just delete old activities as it gets full anyway, and not erase the whole folder?

    Thanks,

    Jan
  • All training activity files disappeared after garmin connect sync

    Hi,

    I came across this thread whilst checking to see if anyone else had experienced the loss of training data and training activity files, following syncing with Garmin connect.

    I did a long tempo run today, which was saved correctly on my 735xt, with all the summary data correctly showing on the watch when I went to view the activity data. However, after connecting it to the charging clip to sync with Garmin connect, all training data disappeared from the 735xt and nothing had synced to Garmin connect? Every single activity file on the watch disappeared!

    All the activities were viewable within the 735xt up until the point where the watch was connected to the charging clip. The run distance and time still show within the weekly total for this week, but there are no activity files within the training history. I just wondered if there have been any other instances of training activity files disappearing following syncing with garmin connect?

    Thanks
  • Ant_w, this sounds like the problem I had, activities would disappear about every 15 activities or so. I tried everything from hard reset to deleting the Activities folder (suggested by Garmin tech support). I ended up moving the FIT files to my computer before I reached 10 activities. Not sure if that helped or not, but I don't think it happened after I started doing that. So it may sound like a memory problem although there were at least 2Mb left in the memory.

    The watch would also lock up sometimes, showing only the Garmin logo. The only way to "unlock" it was to let the battery discharge, was not able to do a reset in any other way. So I returned the watch (while it was still locked up) to the store I got it at (REI) and they gave me a new 735XT. I have used the new watch for about 6 weeks and it has not locked up once, nor has the activities disappeared (36 FIT files). so far so good.

    Cheers,

    Jan
  • The same has just happened to me (but with a forerunner 235). Luckily I "only" lost 1 activity. Is there any way of recovering the lost activities? the activity folder is empty.