Forerunner 570 - Recent Threads

VO2 Max Not Showing and Garmin Coach Workouts Not Appearing After Treadmill Benchmark Run

5991971 — Mon, 31 Aug 2026 00:41:37 GMT

Hi everyone,

I recently bought a Garmin Forerunner 570 last Monday. So far, I’ve done two treadmill runs, each around 3 km.

However, my VO2 max hasn’t been calculated/shown yet. I also did my Garmin Coach Benchmark Run on the treadmill, but after completing it, the planned workouts for the following days still haven’t appeared.

I’m wondering if this is because I’m doing all my runs on a treadmill. Does the Garmin Coach Benchmark Run need to be done outdoors with GPS in order for the VO2 max and upcoming planned workouts to be generated?

Is it possible to follow Garmin Coach entirely with treadmill workouts, or do I need to do the Benchmark Run outdoors first?

Any advice would be greatly appreciated. Thanks!

RE: VO2 Max Not Showing and Garmin Coach Workouts Not Appearing After Treadmill Benchmark Run

svaza — Mon, 31 Aug 2026 21:31:48 GMT

No vo2max for threadmills, you need to run outside

RE: Forerunner 570 screen glitching and going black but staying responsive

4709966 — Wed, 26 Aug 2026 11:54:08 GMT

Hi thanks for reaching out, to answer your questions:

the display stays blank until I manually force restart the watch. There is not set time frame - it happens every now and then but I do have to manually force restart it and when it does come back it shows the wrong time until I connect garmin connect and sync.
I know the watch is still on because I can feel the haptics of the screen still working in the background (vibrations when I go to force restart it for the “emergency sos” system)

hope this helps.

Forerunner 570 screen glitching and going black but staying responsive

4709966 — Mon, 28 Jul 2025 16:37:37 GMT

Hi everyone,

I’m hoping someone here has experienced something similar or can offer advice.

I’ve been having an issue with my Forerunner 570 where the screen goes glitches and goes black (even when prompted to wake) only when it enters sleep mode. The strange part is that the device still seems responsive - i.e. when I press buttons, I can feel the haptic feedback, so I know it’s registering inputs, but the display remains totally black.

I've contacted Garmin Support, but they’re asking for video proof that the device is still responsive while the screen is black. That’s where I’m stuck: since the haptics don’t make any noise and the screen shows nothing, I’m not sure how to actually prove that it’s working.

I’ve already sent them a folder with info/logs from the device, but they say they can’t move forward without visual proof of the issue (i.e., of the haptics working during the black screen state).

Has anyone else experienced this issue with the 570 (or similar Garmin devices)?

Also, if anyone has any tips on:

How to capture proof that the haptics are working when the screen is off
Whether this is a known issue with a workaround or fix
Any tricks to force the screen back on without a full reboot

…I’d really appreciate the help.

Thanks in advance!

RE: Forerunner 570 screen glitching and going black but staying responsive

Garmin - KS — Tue, 25 Aug 2026 21:03:26 GMT

We are reviewing reports of some Forerunner 570 watches where the display goes blank while the watch itself appears to remain operational. To help us better understand what you're experiencing, please provide the following information:

When the issue occurs, does the display eventually return, or does the screen stay blank?
If the display does come back:
- Does it recover on its own, or only after you interact with the watch (button presses, connecting a charger, restarting, etc.)?
- Roughly how long is the display visible and functioning before the issue happens again?
- Approximately how long does the screen remain blank before it returns?
If the display does not return, what signs indicate that the watch is still powered on and functioning (notifications, vibration, sync activity, activity recording, button responses, and so on)?

The more detail you can provide, the better. If you haven't already, please consider contacting your local Garmin Product Support team for more immediate assistance and so your experience can be documented directly. **

Forerunner 570 Series Software Version 17.39 - Live

Garmin-Zac — Mon, 24 Aug 2026 14:22:04 GMT

Software version 17.39 is now available for Forerunner 570 Series.

You may manually download this software update once available by following the path below:

Menu > Watch Settings > System > Software Update > Check For Updates

Change Log:

• Fixes a potential issue with the display that could cause unexpected behavior and inconsistent gesture response.

Feature Request: Allow "Distance" or "Meters/Kilometers" unit input for Rowing and Cardio exercises within Strength/Cardio Workout Sets

9776351 — Fri, 03 Jul 2026 07:49:18 GMT

Hi Garmin Team,

I am a regular user of Garmin Connect and I frequently track CrossFit, HIIT, and functional fitness workouts (e.g., Metcons). Many of these workouts combine traditional strength movements with endurance intervals, such as a "7 rounds of 11 Back Squats and 1km Row" workout.

Currently, when log or edit individual sets under the "Exercises" table (in a Strength, Cardio, or HIIT activity), the system only allows entering "Time", "Rest", "Reps", and "Weight".

When I add the "Rowing Machine" or "SkiErg" exercise to the list of sets, it makes no sense to track it via "Reps" (strokes) or "Weight". I need to track the exact Distance (in meters or kilometers) for that specific interval within the workout structure.

Requested Solution:
Please update the Garmin Connect web and mobile apps to dynamically change the input fields based on the exercise type selected in the set. If a user selects a distance-based cardio exercise (like Rowing Machine, Running, SkiErg, or Elliptical) inside the exercise list, please replace the "Reps/Weight" fields with a "Distance" (m/km) field for that specific set.

Using workarounds like typing "1000 Reps" to represent 1000 meters completely ruins personal records (PRs) and training statistics.

Thank you for considering this improvement for functional fitness athletes!

RE: Feature Request: Allow "Distance" or "Meters/Kilometers" unit input for Rowing and Cardio exercises within Strength/Cardio Workout Sets

bdlangton — Sun, 23 Aug 2026 22:28:51 GMT

I agree that this is needed! Oddly enough if you upload a workout via the API and specify the exercise to have a distance target then the workout in Garmin will show that. But adding/updating workouts in the UI it is not an option.

Forerunner 570, edited sleep time always becomes Light Sleep

1695640 — Sun, 23 Aug 2026 21:15:49 GMT

My Forerunner 570 ended my sleep early even though I continued sleeping.

Misidentifying a wake-up occasionally is understandable, especially for people like me who do not always sleep continuously or on a perfectly predictable schedule. That is exactly why being able to manually correct the sleep period accurately is important.

I corrected the wake time in Garmin Connect, but the entire added period was classified as Light Sleep. Garmin Support confirmed that edited portions of a sleep period will always display as Light Sleep.

I was simultaneously wearing a competing wearable. It also initially misidentified the sleep period, but after I corrected the wake time it used the recorded biometric data to update the sleep stages, including REM and Deep sleep.

So my concern is not that Garmin occasionally gets the wake time wrong. My concern is that when it does, I cannot accurately correct the resulting sleep data. If Garmin decides my sleep has ended when I am actually still sleeping, there appears to be no way to accurately restore the missed period afterward.

Is there any way for Garmin to analyze the data already recorded during the corrected period rather than automatically classifying the entire edited period as Light Sleep?

L’écran s’allume tout seul - no HRV measurement

clemuche — Sun, 23 Aug 2026 15:59:34 GMT

Depuis la maj 17.38 ma garmin 570 l’écran s’allume tout seule toutes les quelques secondes. C’est très chiant et ça vide la batterie evidemment.
j’ai fait une sauvegarde et une réinitialisation mais rien n’y fait

i have now the 17.39 and i still have the same problem.

I don't know if it's linked but i don't have HRV measurement since my problem arrive sunday.

Pool swim distance freezes and catches up several lengths later – Software 17.33

9734181 — Sun, 12 Jul 2026 13:55:48 GMT

Hi,

I have been experiencing an issue with my Forerunner 570 during pool swimming activities while running software version 17.33.

During the swim, the displayed distance sometimes becomes stuck at a certain value, even though I continue swimming and completing additional lengths. Several lengths later, the distance suddenly catches up to what appears to be the correct total. After that, it may freeze again and repeat the same behaviour.

For example, in a 25-metre pool, the watch may get stuck at 175 metres and remain there for several lengths. It then suddenly jumps to around 450 metres, which appears to be close to the actual distance completed.

I have already performed a factory reset. This improved the issue slightly, but it still occurs during pool swim workouts.

Has anyone else experienced this issue on version 17.33? Is Garmin aware of it?

Thanks.

RE: Pool swim distance freezes and catches up several lengths later – Software 17.33

Garmin - CF — Sat, 22 Aug 2026 21:52:26 GMT

BenR That is interesting! Glad that the distance stopped freezing.

If anyone is still experiencing any disruptions with the swim distance after recalibrating the compass please update the thread!

Forerunner 570 out of zone vibration alert does not cease

8194308 — Thu, 20 Aug 2026 21:19:21 GMT

Forerunner 570. Latest firmware. Sometimes when I veer out of the specified zone (it doesn't seem to make a difference whether it's HR or zone based), the vibration alert does not stop and the watch just keeps vibrating till I move to the other side of the zone, i.e. get another alert. It's happened thrice out of some 30+ runs, so no idea how to reproduce. It seems to be quite random, but does happen intermittently.

RE: Pool swim distance freezes and catches up several lengths later – Software 17.33

BenR — Thu, 20 Aug 2026 12:53:23 GMT

No issues with swim distance yesterday after compass recalibration

RE: Pool swim distance freezes and catches up several lengths later – Software 17.33

BenR — Tue, 18 Aug 2026 15:08:35 GMT

I just saw this (8/18) and re-calibrated the compass. Swimming tomorrow, I'll update this week

Forerunner 570 Series Software Version 17.38 - Live

Garmin-Dan — Tue, 18 Aug 2026 14:06:09 GMT

Software version 17.38 is now available for Forerunner 570 Series.

You may manually download this software update once available by following the path below:

Menu > Watch Settings > System > Software Update > Check For Updates

Change Log:

• General security improvements.

Gmail notifications on Forerunner 570

4459438 — Mon, 17 Aug 2026 12:55:01 GMT

I am not getting Gmail notifications on my Forerunner 570. I get all other notifications. Any suggestions on how to fix?

RE: Gmail notifications on Forerunner 570

4459438 — Mon, 17 Aug 2026 23:12:23 GMT

That worked. It was a notification setting on my phone. Thanks for the help.

RE: Gmail notifications on Forerunner 570

Garmin - KS — Mon, 17 Aug 2026 22:00:23 GMT

4459438 Thanks for the clarification! Please try following the steps as they're shown in this video and let us know if you run into any trouble: Garmin - Customizing Apple Smart Notifications

RE: Gmail notifications on Forerunner 570

4459438 — Mon, 17 Aug 2026 21:29:10 GMT

iPhone 17. Yes, I do receive the notifications on my phone.

RE: Gmail notifications on Forerunner 570

Garmin - KS — Mon, 17 Aug 2026 21:23:07 GMT

4459438 Could you let us know whether you're using an Android phone or an iPhone?

Also, when a new Gmail email arrives, do you receive a notification on the phone itself? If Gmail notifications are not being generated on the phone, they won't be forwarded to the watch.

With that information, we can provide more specific troubleshooting steps.

RE: Gmail notifications on Forerunner 570

4459438 — Mon, 17 Aug 2026 20:41:17 GMT

Read the article and found the list of connected apps on my watch. Google Calendar and Google Photos are in the list, but no Gmail. Thoughts?

RE: Gmail notifications on Forerunner 570

Garmin - KS — Mon, 17 Aug 2026 19:22:07 GMT

This article has steps on how notifications are managed on your Forerunner 570: How Do I Set Up Which Notifications Display on My Garmin Device?

Please comment below if you have any questions!

RE: Gmail notifications on Forerunner 570

4459438 — Mon, 17 Aug 2026 16:48:32 GMT

I don’t have App Notifications to select. I have Push Notifications and Email Notifications. Neither one of them lists the apps and notification settings.

RE: Gmail notifications on Forerunner 570

Attila — Mon, 17 Aug 2026 15:56:27 GMT

You might have accidentally blocked the app from selecting "Block" from the menu for the notification. Or you know, it happened by touch screen in your pocket, etc.

Check if Gmail is disabled in the Garmin Connect Android app here:

"... More" (lower right corner) -> Settings -> Notifications -> App Notifications -> Gmail