Forerunner 570 - Recent Threads

Pool swim distance freezes and catches up several lengths later – Software 17.33

9734181 — Sun, 12 Jul 2026 13:55:48 GMT

Hi,

I have been experiencing an issue with my Forerunner 570 during pool swimming activities while running software version 17.33.

During the swim, the displayed distance sometimes becomes stuck at a certain value, even though I continue swimming and completing additional lengths. Several lengths later, the distance suddenly catches up to what appears to be the correct total. After that, it may freeze again and repeat the same behaviour.

For example, in a 25-metre pool, the watch may get stuck at 175 metres and remain there for several lengths. It then suddenly jumps to around 450 metres, which appears to be close to the actual distance completed.

I have already performed a factory reset. This improved the issue slightly, but it still occurs during pool swim workouts.

Has anyone else experienced this issue on version 17.33? Is Garmin aware of it?

Thanks.

Pace and Running Dynamics Freezing

Greg Oliveira — Wed, 10 Jun 2026 11:27:43 GMT

Hi everyone.

I already have a ticket open with Garmin Support.

However, I’d like to know whether other Forerunner 570 users have experienced issues with pace data or other running dynamics during workouts. I’ve been using my watch for less than six months, and it is running the latest software version.

This issue occurred once last week and then again yesterday. Between those two incidents, I completed two running activities without any problems.

When the issue occurs, the current pace field freezes and displays 0:00/km. At the same time, power data stops being recorded. However, average pace and lap average pace continue to update normally throughout the activity.

Has anyone else experienced something similar or found a possible cause?

RE: Pace and Running Dynamics Freezing

BurkhardtS — Fri, 10 Jul 2026 09:17:25 GMT

Same problem with the Forerunner 970 and Fenix 8. Is it too much to ask for Garmin to finally fix the issue after five weeks? As it stands, the watches are useless to me!

How to make Garmin Run Coach match my schedule?

6540963 — Fri, 10 Jul 2026 02:10:11 GMT

I am different from the group of people who work for five days and rest for two days.

My schedule is as follows: on the first day, I need to work from 8am to 8pm; The next day is free during the day, and work lasts from 8 pm to 8 am on the third day, after which additional sleep is needed; The fourth day is free all over the sky. This cycle is repeated every 4 days.

At present, I am running in the morning on the second day and at night on the third day. If I run at night on the the fourth day, I will lose sleep, which will affect my work on the next day.

Garmin Run Coach requires at least 5 days of training per week, which has caused me to have many schedules that I cannot complete.

Since using the 570, I have been training according to daily suggestion, but I truly want to improve my pace. Although its schedule is also dynamically adjusted, but daily suggestion cannot set a goal. Similarly, suggestion need to set training days, and I hope Garmin can provide a periodic option for people like me.

"Wake of Gesture" not sensitive enough

JRKingOfBeer — Mon, 06 Jul 2026 04:35:48 GMT

Twisting my wrist to wake up the watch face of my FR570 isn't effective unless I really shake my hand.

Is there a way to make this function more sensitive ?

I've had a look at the manual but don't see anything on the subject.

Thanks.

RE: "Wake of Gesture" not sensitive enough

JRKingOfBeer — Tue, 07 Jul 2026 01:15:45 GMT

[quote userid="2179235" url="~/sports-fitness/running-multisport/f/forerunner-570/439356/wake-of-gesture-not-sensitive-enough/2043216"]Are you using any of those super customized watch faces from Garmin IQ Connect?[/quote]

No, I'll stick to the OEM watch faces for reasons I've explained in the other post.

[quote userid="2179235" url="~/sports-fitness/running-multisport/f/forerunner-570/439356/wake-of-gesture-not-sensitive-enough/2043216"]Did you perform a forced reset, the one where you hold the light button until the device turns off completely (15 to 30 seconds holding) and then turned it on and tested to see if the gesture function resumed normal functionality?[/quote]

Yes.

Thanks KS so this cannot be adjusted.

This 570 watch was offered to me by my wife as an upgrade to the 255 I've been using since 2022. To me, the functions are almost identical and the real benefit of the 570 over the 255 is the MOLED screen, at the painful cost of, everything else equal, a battery life reduced by more than half (and that's after using my 255 for 4 years). The only way to have battery life back to 10 days (again, everything else equal) is turning off the watch face and use the Wake on Gesture function which doesn't seem optimal to me. I understand Garmin has to strike a balance between not waking up the watch too easily or this will deceive its purpose. Drawback is... I feel it doesn't wake up easily enough. This is a drag to my experience and because of this I feel so far that this watch is rather a downgrade for me, not an upgrade. But ok... let's see if I can get used to it, after all, it's been only 3 days.

RE: Watch faces query

JRKingOfBeer — Tue, 07 Jul 2026 01:06:38 GMT

[quote userid="2179235" url="~/sports-fitness/running-multisport/f/forerunner-570/439301/watch-faces-query/2043218"]I've had some experiences with unofficial Garmin watch faces, and what I can say is that depending on the watch face chosen, you can even lose performance from the watch. Nowadays, I end up choosing between the native watch faces that come with the watch itself, which are easier to use.[/quote]

Thanks, I think the problem overall is that the definition linked by Garmin above (thank you for it KS 👍) doesn't provide anything about what it is that these background activities might include, which is to be expected, Garmin isn't going to take the risk of commenting on what third parties might or might not do with their product obviously.

I don't know how secure that is and I don't think there's a way for me to be sure so, same as you I've decided to stick to the OEM watch faces.

Watch faces query

JRKingOfBeer — Sun, 05 Jul 2026 05:53:33 GMT

Hello, I upgraded yesterday from an aging 255 to a 570.

I'm trying to find a watch face that I like on the Connect IQ app, and find that some of them have a disclaimer "Run in the background when it is not active (potentially affecting battery life)".

Can someone explain what I can expect the watch face to do in these cases ?

From my perspective I don't think there is anything that I would want my watch face to do when I'm not using the watch so I'd be inclined not do download any of these watch faces as a precaution, but...

Thanks.

RE: Watch faces query

Garmin - KS — Mon, 06 Jul 2026 20:17:42 GMT

JRKingOfBeer You can find descriptions for each Connect IQ app permission here: Permissions for Connect IQ Applications

RE: "Wake of Gesture" not sensitive enough

Garmin - DK — Mon, 06 Jul 2026 15:56:02 GMT

You'll want to be sure that when you raise your arm, you're also twisting your wrist, which is what the watch is looking for to turn the display on.

There is not a way to adjust the gesture sensitivity, so if that's something you'd like to see in the future please submit a request here: https://garmin.com/ideas

RE: Watch faces query

Rafael Pr. — Mon, 06 Jul 2026 14:57:06 GMT

I've had some experiences with unofficial Garmin watch faces, and what I can say is that depending on the watch face chosen, you can even lose performance from the watch. Nowadays, I end up choosing between the native watch faces that come with the watch itself, which are easier to use.

RE: "Wake of Gesture" not sensitive enough

Rafael Pr. — Mon, 06 Jul 2026 14:54:28 GMT

Hi, let me ask you two questions:

Are you using any of those super customized watch faces from Garmin IQ Connect?

Did you perform a forced reset, the one where you hold the light button until the device turns off completely (15 to 30 seconds holding) and then turned it on and tested to see if the gesture function resumed normal functionality?

I've noticed on my 570 that when running at a pace below 4:00, due to the quick movements, foot impacts, and arm shaking, it interferes with the gesture function. Almost every time I'm in this situation, I need to touch the screen to turn it on.

Feature Request: Allow "Distance" or "Meters/Kilometers" unit input for Rowing and Cardio exercises within Strength/Cardio Workout Sets

9776351 — Fri, 03 Jul 2026 07:49:18 GMT

Hi Garmin Team,

I am a regular user of Garmin Connect and I frequently track CrossFit, HIIT, and functional fitness workouts (e.g., Metcons). Many of these workouts combine traditional strength movements with endurance intervals, such as a "7 rounds of 11 Back Squats and 1km Row" workout.

Currently, when log or edit individual sets under the "Exercises" table (in a Strength, Cardio, or HIIT activity), the system only allows entering "Time", "Rest", "Reps", and "Weight".

When I add the "Rowing Machine" or "SkiErg" exercise to the list of sets, it makes no sense to track it via "Reps" (strokes) or "Weight". I need to track the exact Distance (in meters or kilometers) for that specific interval within the workout structure.

Requested Solution:
Please update the Garmin Connect web and mobile apps to dynamically change the input fields based on the exercise type selected in the set. If a user selects a distance-based cardio exercise (like Rowing Machine, Running, SkiErg, or Elliptical) inside the exercise list, please replace the "Reps/Weight" fields with a "Distance" (m/km) field for that specific set.

Using workarounds like typing "1000 Reps" to represent 1000 meters completely ruins personal records (PRs) and training statistics.

Thank you for considering this improvement for functional fitness athletes!

RE: Forerunner 570 boot loop

9835428 — Fri, 03 Jul 2026 02:22:02 GMT

Thanks for replying. I tred this, but the watch just won't appear as a drive. I hear it connecting and disconnecting based on the computer notifications, but that's it.

Also, I'm blocked from that link. Is it restricted?

Forerunner 570 boot loop

9835428 — Thu, 02 Jul 2026 11:12:50 GMT

Came home to find my Forerunnee 570 on a bootloop.

I can shut it off, but not able to hard reset it or connect it to a laptop as some of the other solutions i found suggests.

Need some help.

RE: Pool Swim Lap Breakdown

BenR — Thu, 02 Jul 2026 17:48:02 GMT

You can see the break down on the connect app. When looking at your swim in the laps section just rotate your phone horizontally and you'll see the detailed breakdown.

Pool Swim Lap Breakdown

5656846 — Wed, 01 Jul 2026 09:08:37 GMT

I upgraded from an Instinct to a Forerunner 570 last year (then got injured hence the delay asking this) when I bought it the old instinct did 100m lap breakdown on open water but not pool swim. I asked the shop assistant if the 570 did the lap counting in the pool and he assured me it did but I have not been successful in achieving that have you and can you help me? The product support has been less than helpful sadly. My laps seems to completely random if at all. I swim c1600m each time I go and it would be nice to see the breakdown in my pace over the exercise. If anyone can help I would be very grateful, thank you, Jim

RE: Forerunner 570 boot loop

Garmin - DK — Thu, 02 Jul 2026 15:06:45 GMT

Thanks for the post, 9835428 . Please follow these steps:

Plug device into the computer.
- If necessary, manually engage mass storage mode using these steps: Garmin Watch Not Detected by Garmin Express on a Windows Computer
Access the Garmin drive once the device communicates with your computer.
- Windows: Windows Key + E to open File Explorer. Select This PC. Open the Garmin drive labeled as your device model.
Select the Garmin Folder.
Locate the NewFiles folder but do not open it.
Delete the NewFiles folder.
- Delete the entire NewFiles folder, not just the contents.
Disconnect device from your computer and allow it to boot up.

The device should now proceed past the startup screen.

precisão de corrida indoor

7403290 — Wed, 01 Jul 2026 17:43:59 GMT

Olá Suporte Garmin,

Estou com um problema sério na precisão de corrida indoor no meu Forerunner 570 após a última atualização.

Corro 6 dias por semana, sendo 5 na esteira. Antes, o ritmo e distância eram razoavelmente precisos e melhoravam com calibração. Agora, mesmo calibrando sempre, está muito impreciso.

O ritmo mostrado está inconsistente. Hoje, correndo a 630min/km, o relógio mostrava 3:53 min/km.

Já tentei redefinir e recalibrar várias vezes, mas o problema continua.

Setting alarm pace slow and fast

9605260 — Tue, 30 Jun 2026 21:51:40 GMT

Hi people,

I had a Forerunner 245 where i can set pace slow/fast alarms with an interval of 15 seconds, now I change for a 570 and I can't do it.

For example:

I want to set fast pace at 4:30 and slow pace at 4:45, but if I set fast to 4:30, when I try to set slow to 4:45, it automaticaly changes the slow pace for 4:15. Always with a 30 seconds diference.

Anyone with this problem?

Thanks for your help

Worsening fluidity after update 17.33. Anyone else?

Rafael Pr. — Tue, 02 Jun 2026 18:37:14 GMT

[View:/cfs-file/__key/communityserver-discussions-components-files/1060/20260602_5F00_151246-_2800_2_2900_-_2800_1_2900_-_2800_1_2900_.mp4:320:240]

Hi everyone
Anyone else suffering with this turtle watch?

Yes, because the main menus don't flow naturally, they freeze... they stutter
And it got worse with 17.33!!

So Garmin??? When will this watch work normally?

::::::::::::::::::::::::::
> Low touchscreen sensitivity in some of the main menus (sometimes only responds on the second or third touch);

> Failure or slowness in touch response (or ZERO response) on the first touch on the screen:

> The system continues to show slowness and poor fluidity with small freezes in some of the main menus, see below:

* Main screen (drag your finger upwards for example); already shows slowness
* Menu: history of the last 7 days;* Menu this week: history of the last runs (requires data loading, becomes slow); * Previous activities screen; activity selection screen (sports)
* Menu: Disposition
* Menu: Health (body battery)
* Menu: Garmin Coach

Top right button (sports selection)
* Extremely slow; touch response is poor; stutters when scrolling up and down the menu; stutters after clicking on a function;

RE: Worsening fluidity after update 17.33. Anyone else?

Jacquers — Tue, 30 Jun 2026 04:52:08 GMT

I had a FR165 and even though it wasn't perfectly smooth it didn't lag as much as the 570 in that video. I don't think it's normal or acceptable for such an expensive watch. Imo the processors are underpowered to save battery, and they are trying to do too much fancy graphics. Or maybe there's a physical issue with the watch.

RE: Worsening fluidity after update 17.33. Anyone else?

Rafael Pr. — Mon, 29 Jun 2026 14:51:29 GMT

Hahahaha
Hello.. do you have an FR 570?
You have this clunker that's stuck on screens, whose main information should be presented and should flow very well, and flow quickly (!) like any cell phone from the late 90s... 2000s flowed!!! How long has it been since the launch and they still haven't fixed this??

What are you defending?

I have access to my brother's FR 265... and it doesn't have the problems that the FR 570 has...
And we have to accept this?

The video in the post I attached above, do you think this is normal??? Paying double or triple the price of an Amazfit, but with bugs that give you an experience that makes you angry...?? Ahhh, just because Garmin has a body battery and jet lag that makes a difference and is worth the price?? Have mercy!
Only by using it daily will you understand!

Even the screen isn't working properly... things like that are fundamental, they have to be perfect! And then you realize that some menus work perfectly and others don't... it's clear that it's a software issue...

And I don't even trust this device that much anymore, there are metrics I don't trust anymore... And the sleep?? The sleep metrics??

Man, Garmin should get a 10/10 on all its devices in terms of sleep, but they measure poorly according to so many reviews... my Huawei GT Runner is much more competent...

But I bought my dream Garmin... and this is what came...

And it used to be worse, phew!

RE: Worsening fluidity after update 17.33. Anyone else?

5134581 — Mon, 29 Jun 2026 14:12:59 GMT

You people are so strange.
Garmin watches have always worked this way! Old versions and new ones alike—leave them alone! There’s nothing wrong with them!
They work exactly the way they’re supposed to!
Sure, Garmin watches aren't as fast as your "transgender-correct" Apple Watches...
...but Garmin watches have completely different tasks to handle! Stop writing nonsense!
Don't like how the touchscreen works? Then use the buttons—that's what they were invented for!
You can control everything on the watch using the buttons!
Without any issues or hassles!

Leave the watches alone—there’s nothing wrong with them! They work exactly the way they’re supposed to!

RE: Pace and Running Dynamics Freezing

Garmin - KS — Thu, 25 Jun 2026 17:43:14 GMT

Greg Oliveira We did send an email to the GMail address tied to your forums account, which is also associated with your Forerunner 570/Garmin Connect account. That email was sent on June 17th, 2026--but I'm going to send another one your way now. If your email provider allows you to set safe senders, please add product.support@garmin.com to that list so our emails to you won't get filtered into your spam or junk mail folder.

If anyone else is experiencing similar behavior with your Forerunner 570's Pace and/or Stride Length data fields freezing/showing 0.00 during an activity, please comment below. Thank you!