Forerunner 55 Series - Recent Threads

RE: Floors climbed

Garmin - DK — Fri, 24 Jul 2026 14:31:54 GMT

Thank you for the post 2811025 . The Forerunner 55 does not support floors climbed.

Floors climbed

2811025 — Fri, 24 Jul 2026 13:56:17 GMT

I deleted floors climbed. How do I get this back on?

Recovery status only visible on watch

6203757 — Thu, 23 Jul 2026 12:35:06 GMT

Why is it not possible to see my recovery status in the Garmin app? On the watch, it is visible, so now I have to switch to my watch every time I want to know the recovery status (hours to normal training). I would like to see this feature in the app, it is strange because all the other data from the watch is visible in the app.

Forerunner 55 stuck on weird data screens

ilitera — Sat, 30 May 2026 15:43:26 GMT

My watch is stuck on odd screens. Originally I was getting the dreaded triangle, but after restarting, I now get ones that say:

Backlight 13%

Beep frequency 4000

Vibration Test

A bunch of concentric color squares

GPS test acceleramator

esn with a qr code thing.

etc.

Help!

RE: Forerunner 55 stuck on weird data screens

Garmin - CF — Mon, 13 Jul 2026 22:50:32 GMT

3951404 Please contact your local product support team for further assistance with your available options!

RE: Race predictor showing no data for past 6 weeks

5328646 — Mon, 13 Jul 2026 09:24:20 GMT

Thanks. My race predictor was working fine previously, I didnt change anything, still logging my runs, my V02 Max still being monitored, just not my race predictor.

Race predictor showing no data for past 6 weeks

5328646 — Thu, 09 Jul 2026 08:20:46 GMT

Hi all, My race predictor on the app(phone) and laptop is not updating with any new data for the past 6 weeks, despite running consistently. On the actual watch, it seems to be stuck around the time of my last race in April so a long was off in terms of prediction. I have tried to resync watch, turned on and off etc.

RE: Forerunner 55 stuck on weird data screens

3951404 — Sat, 11 Jul 2026 20:49:46 GMT

It stayed on that screen for hours despite trying to power off the watch several times today.
every time it turned back on it went back to diagnostic report mode. Then 4 hours later after not touching it I started getting notifications on it and then the regular screen came back on.
it has been switching off for a few days now, and also staying stuck on the garmin triangle as well. Not sure what is happening with my watch

RE: Forerunner 55 stuck on weird data screens

Garmin - CF — Sat, 11 Jul 2026 20:43:44 GMT

ilitera and 3951404 that screen that you are talking about is the diagnostic mode report. To get out of that mode you would need to press and hold the top left button for 30 seconds to power the watch off then use the same button to turn it back on.

RE: Forerunner 55 stuck on weird data screens

3951404 — Sat, 11 Jul 2026 11:07:56 GMT

Mine started randomly shutting down and now I am getting random screens. Did you ever find a solution?

RE: Race predictor showing no data for past 6 weeks

Garmin - DK — Thu, 09 Jul 2026 15:46:09 GMT

Thanks for the post, 5328646 . There could be a few different things happening here.

We recommend viewing this Support Center article, which outlines what all goes into determining race prediction times: How Are Race Prediction Times Determined on My Watch?

You'll also want to be sure that your watch and Connect app are both up to date. If you've done a master reset at any time between April and now, that can also impact your race time updating.

RE: Lost data during software update

Garmin - CF — Tue, 07 Jul 2026 18:28:56 GMT

justin.sane Since it is not found on the device you wouldn't be able to recover the data for the Connect app. I would recommend to sync with Garmin Express in the future to help with updates.

Lost data during software update

justin.sane — Mon, 06 Jul 2026 11:13:51 GMT

I've just completed a software update on my Forerunner 55 and it lost all activities' data since last update (4 weeks), including steps and sleep. At the same time, it shows correct weekly and monthly totals. Is there any chance to recover lost data?

RE: Lost data during software update

justin.sane — Tue, 07 Jul 2026 08:05:25 GMT

The data's lost both on the watch and in the app. During previous updates it lost some data (e.g. steps) but this time everything's gone.

RE: Lost data during software update

Garmin - CF — Mon, 06 Jul 2026 19:14:41 GMT

justin.sane Did you lose data on the watch or is it now missing in the Garmin Connect app too?

RE: Bluetooth audio prompts get stuck after Lap 1 – music stays ducked until headphones are disconnected

david.m — Fri, 03 Jul 2026 09:55:30 GMT

I tried, it didn't work. I also tried with different headphones, ones with usb connection to the phone, and I get the same problem. The strange thing is that the blockage only happens in lap1, after that, if I disconnect the headphones and connect again.then the prompt for lap1 comes in, and for the rest of laps it works ok. Garmin-Tracy Garmin-Kevin Garmin - LF Garmin-Zac Garmin-Kara Garmin-Matthew Garmin-Ben please assist. Thx

Bluetooth audio prompts get stuck after Lap 1 – music stays ducked until headphones are disconnected

david.m — Wed, 01 Jul 2026 20:06:48 GMT

Hi everyone,

I'm experiencing a strange issue that started this week.

During my run, when I reach Lap 1, the music volume lowers as it normally does before the lap audio prompt is played. However, the lap prompt never plays, and the music remains permanently at the lower volume.

I discovered a temporary workaround: if I disconnect my Bluetooth headphones at that moment, the missed lap prompt immediately plays through the phone speaker. After reconnecting the headphones, the music volume returns to normal and all subsequent lap prompts work correctly for the rest of the activity.

This has happened on my last two runs and is 100% reproducible so far.

My watch, Garmin Connect app, and phone are all running the latest available software. I've been using the headphones for months, without any problems with the lap prompts.

Has anyone experienced the same issue recently? Is there a known fix, or could this be a regression in a recent Garmin Connect update?

Thanks!

Why did my watch fail to register a huge number of intensity minutes, many of which should have been vigorous

penyghent — Tue, 16 Jun 2026 23:00:02 GMT

Recently I had my watch recording a walk up several mountains the temperature was approaching 30C in the shade and we were in full sun.

8 hours 35 minutes later 8 intensity minutes recorded [emoticon:ca08b2c27c2f40e993e89508acf29e0b] zero vigorous minutes [emoticon:ca08b2c27c2f40e993e89508acf29e0b]

(1 and a half hours accidentally paused at the top of the first mountain)

I spent several hours with my heart rate exceeding 100bpm - the normal threshold for counting the minutes is around 90bpm.

How come the watch only registered a miserable 8 minutes!

RE: Why did my watch fail to register a huge number of intensity minutes, many of which should have been vigorous

penyghent — Thu, 02 Jul 2026 17:41:19 GMT

I think I may have the answer although it sucks.

1) I was using hiking poles which make the step count very low around 30-60% of realty.

2) It was very hot, steep and every few hundred yards I was very slow and had to stop for my partner who was struggling even more.

I speculate the watch was often not counting enough steps to register as moving (despite my location changing) so didn't count the intensity minute ... however had it been set to cardio or not even tracking an activity it would have counted the minutes anyway.

If this is what it does that's ridiculous.

Notably my moving average speed probably exceeded my top speed all day!

Steps not being counted with hiking poles is understandable but could easily be approximated from typical step length and distance travelled. The step count could be adjusted whilst saving the walk activity or later by the app.

RE: Bluetooth audio prompts get stuck after Lap 1 – music stays ducked until headphones are disconnected

4684381 — Thu, 02 Jul 2026 09:59:29 GMT

Hi, if you haven't done so already, the first thing to do is simply restart your smartphone.

RE: Why did my watch fail to register a huge number of intensity minutes, many of which should have been vigorous

penyghent — Tue, 23 Jun 2026 06:46:45 GMT

전화 수신시 진동이 왜 전화를 받을 때까지 울리지 않고 2번만 울리고 멈추나요?

4962045 — Mon, 22 Jun 2026 07:47:33 GMT

전화 수신시 진동이 왜 전화를 받을 때까지 울리지 않고 2번만 울리고 멈추나요?

RE: Why did my watch fail to register a huge number of intensity minutes, many of which should have been vigorous

Garmin - KS — Fri, 19 Jun 2026 22:16:26 GMT

penyghent Intensity Minutes are calculated using factors such as your heart rate relative to your resting heart rate and maximum heart rate, along with your Intensity Minutes settings. You can learn more about how the metric is calculated here, as well as some helpful troubleshooting tips: How Are Intensity Minutes Earned?

If you're still having trouble, could you share a screenshot of the heart rate graph and heart rate zone breakdown from the recorded activity? It would also be helpful to know whether your Intensity Minutes setting is configured to use Auto or Heart Rate Zones.

RE: Why did my watch fail to register a huge number of intensity minutes, many of which should have been vigorous

4684381 — Fri, 19 Jun 2026 19:34:52 GMT

What does the diagram of the distribution of activity time by heart rate zones show? Perhaps this will suggest the answer.

If you've changed the default heart rate zones, keep in mind that the watch still only uses your maximum heart rate, not your manually adjusted zones.

RE: Why did my watch fail to register a huge number of intensity minutes, many of which should have been vigorous

penyghent — Fri, 19 Jun 2026 08:16:46 GMT

160 I'm not young! As I stated above 90 usually counts as an intensity minute and around 130+ vigorous.