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Not counting steps in a activity

Hi there,

Today something wired happening to my F45. I went for a 3.40km walk. Before I started that activity I had around 4.600 steps.

When I was almost finishing my walk I stop a little to check in the mobile app (android) the steps, and it show that I had 9.300 steps.

I walk a little more. Arrived home. Finish the activity and sync the information. And... "wired" the sync delete all the steps I did during the walk. :-(

Do you know if there is a way to recovered all that steps that I lost during that sync?

I attached here the image of the graphic of the steps, and as you can see, it show that during my 3,4Km walk it didn't count/record the steps. (but the app show before sycn that was counting).

I thank you in advance any help/input one this situation.

Kind Regards,